Sometimes the text in invoice emails changes to purple

  • Resolved lorilself

    (@lorilself)


    4 years ago

    Hello, I’ve noticed recently that sometimes the standard text in the emailed invoices (“We have finished processing your order” etc.) is purple (Woo purple?) and sometimes it’s the correct color that I’ve set in the settings. I’ve tested it several times and don’t see a pattern, it just seems to be random. The same product order can end up with either color in the invoices.

    Any suggestions for where to start looking for a way to correct this? I’ve searched this forum but didn’t come up with anything. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Hi @lorilself –

    Could you provide a few screenshots of this, possibly?

    Thanks!

    Thread Starter lorilself

    (@lorilself)

    Happy to, but I’m unable to paste images here and don’t see a way to attach. Suggestions please?

    I should also mention that the “purchase note” that shows up on the emailed invoices is sometimes purple, sometimes not for the same product. Again, just seems to be random when I test it. Thanks!

    Plugin Support mouli a11n

    (@mouli)

    We recommend https://snipboard.io for screenshots, but feel free to use whatever you’re comfortable with.
    You can paste the link here so we can share the image.

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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