Sometimes verry slow website page

Hi there ??

Sometimes my website is repsonding really slow. I sometimes have a load time of 20 – 30 seconds for a product page.

Oh! That’s odd. When you load the all products page, right-click anywhere, and then in the menu that pops up, select “Inspect/Console” (it might be named slightly differently based on your browser).

Then the tools that will pop up will have a space called “Console”.

From there, please send us a screenshot of what’s being displayed in the browser console.

I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL here. It works with Chrome, Firefox, Safari, and Edge

Additionally, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Thank you ??

Hi Gabrielfuentes,

Many thanks for your reply. I already uploadded the screenshots in the first post, but it seems that they don’t show up. Please see image links below:

https://snipboard.io/6QFXfr.jpg
https://snipboard.io/ODJ94r.jpg
https://snipboard.io/YcVld4.jpg
https://snipboard.io/nilME7.jpg

Then regarding the system report, please see information below:

`
### WordPress Environment ###

WordPress address (URL): https://trifurno.nl
Site address (URL): https://trifurno.nl
WC Version: 5.6.0
REST API Version: ? 5.6.0
WC Blocks Version: ? 5.5.1
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.5.1
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: nl_NL
External object cache: ?

### Server Environment ###

Server Info: Apache/2
PHP Version: 7.4.22
PHP Post Max Size: 64 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.20-MariaDB-cll-lve
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.6.0
WC Database Prefix: wp_
Totale databasegrootte: 73.91MB
Database datagrootte: 43.80MB
Database index grootte: 30.11MB
wp_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 3.30MB + Index: 1.78MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 1.52MB + Index: 1.86MB + Engine InnoDB
wp_categorymeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_dokan_announcement: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_dokan_refund: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_vendor_balance: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_withdraw: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ewwwio_images: Data: 3.52MB + Index: 4.19MB + Engine InnoDB
wp_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_itsec_bans: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_itsec_dashboard_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_itsec_distributed_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_itsec_fingerprints: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_itsec_lockouts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_itsec_logs: Data: 3.52MB + Index: 0.64MB + Engine InnoDB
wp_itsec_mutexes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_itsec_opaque_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_itsec_temp: Data: 0.09MB + Index: 0.19MB + Engine InnoDB
wp_itsec_user_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_member_catmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 4.38MB + Index: 0.25MB + Engine InnoDB
wp_pmxe_exports: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_posts: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_portfolio_catmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 15.52MB + Index: 15.03MB + Engine InnoDB
wp_posts: Data: 3.52MB + Index: 2.47MB + Engine InnoDB
wp_product_catmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_analytics_gsc: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_rank_math_analytics_objects: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sperformance_warmup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_swift_performance_image_optimizer: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
wp_swift_performance_warmup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
wp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 1.52MB + Index: 1.20MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wemail_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wt_iew_action_history: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wysija_campaign: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wysija_campaign_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wysija_custom_field: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wysija_email: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wysija_email_user_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wysija_email_user_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wysija_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wysija_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wysija_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wysija_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wysija_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wysija_url_mail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wysija_user: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wysija_user_field: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wysija_user_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wysija_user_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 996
custom_css: 1
elementor_library: 6
faq: 5
itsec-dash-card: 6
itsec-dashboard: 1
nav_menu_item: 61
oembed_cache: 1
page: 18
porto_builder: 16
post: 3
product: 123
product_variation: 6752
revision: 4
shop_order: 2
wpforms: 1
yith_wcan_preset: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (30) ###

Antispam Bee: door pluginkollektiv – 2.10.0
iThemes Security: door iThemes – 8.0.2
Elementor Pro: door Elementor.com – 3.3.6
Elementor: door Elementor.com – 3.3.1
Flexible Shipping: door WP Desk – 4.7.2
Kadence WooCommerce Email Designer: door Kadence WP – 1.4.7
Loco Translate: door Tim Whitlock – 2.5.3
Menu-afbeelding: door Rui Guerreiro – 3.0.4
Mollie-betalingen voor WooCommerce: door Mollie – 6.5.2
Porto Theme – Functionality: door P-Themes – 2.1.5
Redis Object Cache: door Till Krüss – 2.0.21
Regenerate Thumbnails: door Alex Mills (Viper007Bond) – 3.1.5
Rank Math SEO: door Rank Math – 1.0.70
SKU Generator for WooCommerce (Premium): door WP Wham – 1.5.1
SKU Generator for WooCommerce: door WP Wham – 1.5.1
Tawk.to Live Chat: door Tawkto – 0.5.5
Trustpilot-reviews: door Trustpilot – 2.5.879
VisionVpro Speed Optimization: door VisionVpro – 1.1.8
Bulk Table Editor for WooCommerce: door Consortia – 2.1.26
Variation Swatches for WooCommerce – Pro: door Emran Ahmed – 1.1.17
Variation Swatches for WooCommerce: door Emran Ahmed – 1.1.17
WooCommerce Conversion Tracking: door weDevs – 2.0.8
WooCommerce Shipping & Tax: door WooCommerce – 1.25.18
WooCommerce: door Automattic – 5.6.0
WP Maintenance Mode: door Designmodo – 2.4.1
WP Rocket: door WP Media – 3.9.1.1
WP Sitemap Page: door Tony Archambeau – 1.6.4
YITH WooCommerce Ajax Product Filter: door YITH – 4.1.1
YITH WooCommerce Ajax Search: door YITH – 1.9.3
YITH WooCommerce Wishlist: door YITH – 3.0.25

### Inactive Plugins (0) ###

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Redis Object Cache Drop-In

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Winkelbasis: #15 – /shop/
Winkelmand: #16 – /winkelwagen/
Afrekenen: #17 – /checkout/
Mijn account: #18 – /my-account/
Algemene voorwaarden: #3020 – /algemene-voorwaarden/

### Theme ###

Name: Porto Child
Version: 1.1
Author URL: https://www.portotheme.com/
Child Theme: ?
Parent Theme Name: Porto
Parent Theme Version: 6.1.6
Parent Theme Author URL: https://www.portotheme.com/
WooCommerce Support: ?

### Templates ###

Overrides: porto/woocommerce/archive-product.php
porto/woocommerce/cart/cart-empty.php
porto/woocommerce/cart/cart-shipping.php
porto/woocommerce/cart/cart-totals.php
porto/woocommerce/cart/cart.php
porto/woocommerce/cart/cross-sells.php
porto/woocommerce/cart/mini-cart.php
porto/woocommerce/cart/proceed-to-checkout-button.php
porto/woocommerce/cart/shipping-calculator.php
porto/woocommerce/checkout/form-billing.php
porto/woocommerce/checkout/form-checkout.php
porto/woocommerce/checkout/form-coupon.php
porto/woocommerce/checkout/form-login.php
porto/woocommerce/checkout/form-pay.php
porto/woocommerce/checkout/form-shipping.php
porto/woocommerce/checkout/payment-method.php
porto/woocommerce/checkout/payment.php
porto-child/woocommerce/checkout/review-order.php
porto/woocommerce/checkout/thankyou.php
porto/woocommerce/content-product-cat.php
porto/woocommerce/content-product.php
porto/woocommerce/content-single-product.php
porto/woocommerce/content-widget-product.php
porto/woocommerce/global/form-login.php
porto/woocommerce/global/quantity-input.php
porto/woocommerce/global/wrapper-start.php
porto/woocommerce/loop/add-to-cart.php
porto/woocommerce/loop/loop-end.php
porto/woocommerce/loop/loop-start.php
porto/woocommerce/loop/no-products-found.php
porto/woocommerce/loop/orderby.php
porto/woocommerce/loop/pagination.php
porto/woocommerce/loop/rating.php
porto/woocommerce/loop/sale-flash.php
porto/woocommerce/myaccount/dashboard.php
porto/woocommerce/myaccount/downloads.php
porto/woocommerce/myaccount/form-add-payment-method.php
porto/woocommerce/myaccount/form-edit-account.php
porto/woocommerce/myaccount/form-edit-address.php
porto/woocommerce/myaccount/form-login.php
porto/woocommerce/myaccount/form-lost-password.php
porto/woocommerce/myaccount/form-reset-password.php
porto/woocommerce/myaccount/lost-password-confirmation.php
porto/woocommerce/myaccount/my-account.php
porto/woocommerce/myaccount/my-address.php
porto/woocommerce/myaccount/my-downloads.php
porto/woocommerce/myaccount/my-orders.php
porto/woocommerce/myaccount/navigation.php
porto/woocommerce/myaccount/orders.php
porto/woocommerce/myaccount/payment-methods.php
porto/woocommerce/myaccount/view-order.php
porto/woocommerce/order/form-tracking.php
porto/woocommerce/order/order-details-customer.php versie 3.4.4 is verouderd. De hoofdversie is 5.6.0
porto/woocommerce/order/order-details.php
porto/woocommerce/order/order-downloads.php
porto/woocommerce/order/tracking.php
porto/woocommerce/single-product/add-to-cart/simple.php
porto/woocommerce/single-product/add-to-cart/variable.php
porto/woocommerce/single-product/meta.php
porto/woocommerce/single-product/product-attributes.php
porto-child/woocommerce/single-product/product-image.php
porto-child/woocommerce/single-product/product-thumbnails.php
porto/woocommerce/single-product/rating.php
porto/woocommerce/single-product/related.php
porto/woocommerce/single-product/review-meta.php
porto/woocommerce/single-product/review-rating.php
porto/woocommerce/single-product/review.php
porto/woocommerce/single-product/sale-flash.php
porto/woocommerce/single-product/short-description.php
porto/woocommerce/single-product/tabs/tabs.php
porto/woocommerce/single-product/title.php
porto/woocommerce/single-product/up-sells.php
porto/woocommerce/single-product-reviews.php

Outdated Templates: ?

Leer hoe te updaten

### SKU Generator Settings ###

SKU Generator for WooCommerce: yes
License Key: (set)
Number generation: sequential
Sequential number generation counter: 0
Prefix:
Minimum number length: 1
Suffix:
Variable products variations: as_variable
Variation suffix: numbers
Variation suffix minimum number length: 1
Template: {category_prefix}{tag_prefix}{prefix}{sku_number}{suffix}{tag_suffix}{category_suffix}{variation_suffix}
Automatically generate SKU for new products: yes
Delay SKU generation till product is published: yes
Generate SKUs only for products with empty SKU: no
Allow duplicate SKUs: no
Search by SKU: no
Search by SKU: Algorithm: posts_search
Add SKU to customer emails: no
Enable/Disable: no
Sequential numbering on per category basis: no
Use Yoast primary categories: no
Accessoires:
Suffix:
Counter: 1
Akoestiek:
Suffix:
Counter: 1
Bureau verhoger:
Suffix:
Counter: 1
Bureaubladen:
Suffix:
Counter: 1
Bureauframe:
Suffix:
Counter: 1
Bureaus & tafels:
Suffix:
Counter: 1
Bureaustoel:
Suffix:
Counter: 1
CPU houder:
Suffix:
Counter: 1
Directie:
Suffix:
Counter: 1
Directiebureau:
Suffix:
Counter: 1
Directiekast:
Suffix:
Counter: 1
Directiestoelen:
Suffix:
Counter: 1
Draadloze oplader:
Suffix:
Counter: 1
Draaideurkast:
Suffix:
Counter: 1
Duo-werkplek:
Suffix:
Counter: 1
Elektrisch verstelbaar:
Suffix:
Counter: 1
EN-bureaustoel:
Suffix:
Counter: 1
Entree:
Suffix:
Counter: 1
Handmatig verstelbaar:
Suffix:
Counter: 1
Hoekbureaus:
Suffix:
Counter: 1
Hoogte instelbaar:
Suffix:
Counter: 1
Kabelmanagement:
Suffix:
Counter: 1
Kantinestoel:
Suffix:
Counter: 1
Kapstok:
Suffix:
Counter: 1
Kasten:
Suffix:
Counter: 1
Monitor houder:
Suffix:
Counter: 1
NPR-bureaustoel:
Suffix:
Counter: 1
NPR-bureaustoel:
Suffix:
Counter: 1
Persoonlijke lade:
Suffix:
Counter: 1
Poef:
Suffix:
Counter: 1
Receptie:
Suffix:
Counter: 1
Rolblok:
Suffix:
Counter: 1
Roldeurkast:
Suffix:
Counter: 1
Stoelen:
Suffix:
Counter: 1
Tafels:
Suffix:
Counter: 1
Thuiswerken:
Suffix:
Counter:
Uncategorized:
Suffix:
Counter: 1
Vergaderen:
Suffix:
Counter: 1
Vergaderstoel:
Suffix:
Counter: 1
Vergadertafel:
Suffix:
Counter: 1
Vloermat:
Suffix:
Counter: 1
Enable/Disable: no
Accessoires:
Suffix:
Meubilair:
Suffix:

### Action Scheduler ###

Complete: 6.317
Oldest: 2021-07-22 09:30:31 +0000
Newest: 2021-08-21 06:17:42 +0000

Failed: 6
Oldest: 2021-07-08 18:26:14 +0000
Newest: 2021-08-07 08:12:26 +0000

Pending: 3
Oldest: 2021-08-21 06:27:42 +0000
Newest: 2021-08-28 05:04:41 +0000

### Status report information ###

Generated at: 2021-08-21 06:23:37 +00:00

Thank you for that!

It seems that the main slowdown is the initial load of the page. One thing I’d recommend here is to install the [Query Monitor plugin](https://www.ads-software.com/plugins/query-monitor/) – it will allow you to monitor what is happening within WordPress, and if there are any plugins causing this slowdown. Can you let us know the results you find from that?

Hi Feverd,

Many thanks for your reply. I have installed the plugin, could you explain to me what information I need to share with you?

Hey @glenntriepels,

You would basically want to check Query Monitor Logs and see if there are errors there that could give you some hints on why your site is slow.

There is some info about Logs on Query Monitor docs here https://querymonitor.com/docs/logging-variables/. If you have questions please reach out to the Query Monitor plugin support as on this forum we do not provide support for third-party plugins.

Thanks!

Hey Mirko P.

Many thanks for your reply. I don’t see any errors in my screen. If I am not mistaken it’s also not possible to see error logs when your visiting the website without wordpress login. Anyway, I am willing to give money to somebody to help me fixing this. The website needs to go live soon and I really want this fixed.

Hi @glenntriepels,

Just to clarify, Query Monitor is a third-party plugin and you should be logged in to your WordPress dashboard to check and debug why your site is slow. You may find helpful this information on the Query Monitor support documentation:

https://querymonitor.com/docs/how-to-use/#:~:text=query.-,Debugging%20a%20Slow%20Site,So,-your

If you could also provide us your Console tab screenshot as requested initially by @gabrielfuentes, we would have more details and context to assist you.

You can read more about developer tools here: https://support.monday.com/hc/en-us/articles/360002197259-How-to-Open-the-Developer-Console.

Thanks!

Hi Mirko,

Many thanks for your reply. Please see screenshot of console.
https://snipboard.io/6QFXfr.jpg

Hi @glenntriepels,

Seems that the site is under maintenance at the moment.

Just to check, were you able to run the query monitor?

Also, since I can see that your theme (Porto) has overridden many of the single product page files, have you gotten better loading speeds with a different theme, like the Storefront theme? You can do a conflict test, not to look for conflicts but rather to test the loading speeds.

Lastly, the console log should be on this highlighted tab – https://snipboard.io/3tpijX.jpg

Will be happy to hear back from you.
Thanks.

Hi Abwaita,

Many thanks for your reply. I have removed the maintenance mode. Yes the query monitor were not giving any errors. Then regarding the highligting mode, what do you mean with that?

By the way, I have removed some plugins and the website is faster but the loading time is still arround 5 seconds for some pages.

Looking forward receiving your reply.

Hi there ??

In terms of optimizing for speed, you’ll want to take a closer look at the following resources:

https://woocommerce.com/posts/woocommerce-site-slow-fixes/
https://woocommerce.com/posts/woocommerce-speed-first-steps/

Cheers!