Sorry, but it messed up all images

  • Never wrote a review on WP, but this time I have to. The plugin looked good, reviews were decent. I tried it on a woocommerce site, around 3k images. First the backup creation did not work (although I max out out resources on a decent server), memory errors.

    Had a prior backup anyway so I hit the clean button. Afterwards… total chaos with the images. Some disappeared, others became skewed. Hit regenerate, but to no avail. Cleared cache, flushed dns etc. Some images dont show up in the media library anymore, others just show the broken link icon on the front end. Had I not done the full backup of a production ready site, I now would have to upload the images again.

    I’m not sure whether I did something terribly wrong, but it doesn’t matter. A plugin that works with your upload folder should really be fool proof. This just cost me some hours of extra work and stress. Sorry guys.

Viewing 1 replies (of 1 total)
  • Plugin Author thaikolja

    (@thaikolja)

    Hi imagophilos,

    Thanks for taking the time to share your experience. I’m sorry that the plugin didn’t work the way it was supposed to on your system.

    That being said, I hope you are aware of the fact that this is a free plugin. Developing, maintaining and providing support for my plugins – all for free – costs a lot of time. I’m trying my best to keep up with this work but I also have other responsibilities in life. I don’t think it’s fair to demand 100% compatibility with all the different servers and plugins/themes out there and still expect the product to be free. This is not how this works.

    Instead of giving this plugin the worst rating that exists, I’d have hoped that you gave something back to the WordPress community by explaining the error in detail in the support section to allow me to come up with a fix so that other users don’t experience the same problem. But you chose a different way. I have to accept that.

    I hope you find another free plugin that suits your needs and is compatible with your individual WordPress installation.

    I wish you all the best.

Viewing 1 replies (of 1 total)
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