• Resolved landrenic

    (@landrenic)


    I’m running WooCommerce with the Storefront theme. I only have one payment option available (CoD, but I changed the name to ‘Payroll Deduction’ since that is what the client needs). Sometimes the cart works fine. I placed three test orders with no issue. Now I am getting this error:
    Sorry, it seems that there are no available payment methods for your state.

    I’ve tried changing payment options, offering multiple payment options, switching browsers … and I get the error sometimes but not always. Sometimes all available payment options (if I have tried offering more than one) show up, other times none at all. It’s incredibly frustrating.

    I have no idea where to begin looking for a fix for this as nothing seems to make a difference and it’s so sporadic.

    Here is the site https://scart.blessey.com

    Thanks in advance for any help!!

    https://www.ads-software.com/plugins/woocommerce/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Mike Jolley

    (@mikejolley)

    Can you screenshot me the settings you’re using for COD?

    Thread Starter landrenic

    (@landrenic)

    Yes. Here are two images, the COD setup and the checkout setup. Thank you!
    https://www.dropbox.com/s/xcjy00eifkj9ha1/checkout.jpg?dl=0
    https://www.dropbox.com/s/8x7pt8uwmmpzd3y/cart.jpg?dl=0

    Plugin Contributor Mike Jolley

    (@mikejolley)

    What is the reason for the exclusion rule on shipping?

    Thread Starter landrenic

    (@landrenic)

    You’re referring to the ‘enable for shipping methods’ setting? They only have one shipping option. I was trying different things to make that error go away, obviously setting that rule didn’t help since I still have the error.

    I really don’t understand the sporadic nature of the error. Sometimes it works, and then two minutes later it doesn’t. Makes it very hard to diagnose.

    Thanks!

    Plugin Contributor Mike Jolley

    (@mikejolley)

    I’d remove that option because that adds extra dependencies on shipping. Post your status report so we can see everything being ran.

    Thread Starter landrenic

    (@landrenic)

    Thanks and here you go:

    ### WordPress Environment ###
    
    Home URL: https://scart.blessey.com
    Site URL: https://scart.blessey.com
    WC Version: 2.5.5
    Log Directory Writable: ?
    WP Version: 4.1.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.16 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4
    PHP Version: 5.4.44
    PHP Post Max Size: 50 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    SUHOSIN Installed: –
    MySQL Version: 5.5.48
    Max Upload Size: 50 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ?
    GZip: ?
    Multibyte String: ? Your server does not support the mbstring functions - this is required for better character encoding. Some fallbacks will be used instead for it.
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 2.5.5
    :
    woocommerce_sessions: ?
    woocommerce_api_keys: ?
    woocommerce_attribute_taxonomies: ?
    woocommerce_termmeta: ?
    woocommerce_downloadable_product_permissions: ?
    woocommerce_order_items: ?
    woocommerce_order_itemmeta: ?
    woocommerce_tax_rates: ?
    woocommerce_tax_rate_locations: ?
    
    ### Active Plugins (10) ###
    
    Heartbeat Control: by Jeff Matson – 1.0.3
    P3 (Plugin Performance Profiler): by GoDaddy.com – 1.5.3.9
    Simple No Comment: by Jitendra Singh Dikhit – 1.0
    Storefront Site Logo: by Wooassist – 1.2.0
    WooCommerce Advanced Notifications: by WooThemes – 1.1.19
    Woocommerce Poor Guys Swiss Knife: by Uli Hake – 2.2.4
    WooCommerce Table Rate Shipping: by Bolder Elements – 3.6.6
    WooCommerce: by WooThemes – 2.5.5
    WooThemes Helper: by WooThemes – 1.6.1
    Wordfence Security: by Wordfence – 6.0.25
    
    ### Settings ###
    
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ?
    API Version: 3.1.0
    
    ### WC Pages ###
    
    Shop Base: #4 - /shop/
    Cart: #5 - /cart/
    Checkout: #6 - /checkout/
    My Account: #7 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: Storefront
    Version: 1.6.1
    Author URL: https://www.woothemes.com
    Child Theme: ? – If you're modifying WooCommerce on a parent theme you didn't build personally
    then we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    Plugin Contributor Mike Jolley

    (@mikejolley)

    I’ve seen “Woocommerce Poor Guys Swiss Knife” cause issues like this in the past.

    Thread Starter landrenic

    (@landrenic)

    Turning off the Swiss Knife seems to have solved this. I’ll keep testing, just in case it’s not. Thanks for your help.

Viewing 8 replies - 1 through 8 (of 8 total)
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