Sorry, too many failures

  • I installed it on 4.4.2 and could get the empty lightbox pulled up easily enough. But it never populated the box with my content and I grew weary of trying variations. I did invest 1.5 hours attempting to make it work, but if after that much time the plugin fails me, then there is an issue somewhere in the technology that needs work. If there is a requirement for specific JAVA levels, say so. And shortcodes should not have to be picked off your support forum. Additionally, the code to put in the text editor should not be locked down in your jpeg, but should be available to copy and paste so that we do not have to constantly review every page save to make sure we “got it right.”

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Noor Alam

    (@naa986)

    Hi, not sure why a lightbox plugin will need Java. But as far as I’m concerned there is no issue in the plugin. If you can’t get something to work please create a forum topic first so the developer can investigate it.

    I just checked your profile. It looks like all you do is post fake reviews on wordpress plugins.

    https://profiles.www.ads-software.com/trinity7

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I just checked your profile. It looks like all you do is post fake reviews on wordpress plugins.

    *Looks*

    You can disagree with reviewers all you like (that’s certainly fine) but please don’t accuse people of posting fake reviews. There’s a difference between someone being ill informed and posting fake reviews.

    For example, try this approach.

    I did invest 1.5 hours attempting to make it work, but if after that much time the plugin fails me, then there is an issue somewhere in the technology that needs work.

    @trinity7 Had you actually started a support topic then it’s very possible that the plugin author or someone could have assisted you in finding out why you have a problem.

    Have you tried the following temporary steps to troubleshoot?

    • Switch to the Twenty Fifteen theme
    • Deactivate all of your plugins, except this one
    • Clear your browser’s cache and cookies
    • Re-login and visit the post editor

    Do you still get the problem when you do that? Have you tried debugging your browser’s javascript (it’s not Java, that’s a completely different technology and has nothing to do with this plugin) via your browser’s debugging console?

    https://codex.www.ads-software.com/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    It is perfectly fine for you to leave 1 star reviews, as you do. But when you do that without taking any responsibility for your problem then it diminishes what you’ve posted. Users do read these reviews and they do discount ones such as yours.

    In the future please at least make the attempt to seek support. It will make your reviews more valid.

    Thread Starter Trinity7

    (@trinity7)

    Thank you, Jan. Good work. But I do demand an explanation from the plugin author, and if I am not satisfied with it, I am certainly going to enjoy my actions against his web presence.

    He has 24 hours to reply. It is 5:09 PM Central time, 8 May. 24 hours.

Viewing 3 replies - 1 through 3 (of 3 total)
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