Sorry, we do not allow orders from the provided country ()

  • Resolved officialserverpro

    (@officialserverpro)


    2 weeks ago

    I am encountering an issue during the checkout process where the following error message appears:

    “Sorry, we do not allow orders from the provided country ().”

    This error prevents customers from completing their purchases.

    Current Checkout Configuration:

    The only enabled fields in the Billing section are:

    Email

    Phone Number

    IMAGE LINK: https://ibb.co/zW86MVVr

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Elena

    (@elenathemehigh)

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    I am having same issue

    Plugin Support Elena

    (@elenathemehigh)

    @ak95967

    Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    hello iam having this same issue please iam getting this error message while trying to checkout

    Sorry, we do not allow orders from the provided country ()

    Plugin Support Elena

    (@elenathemehigh)

    @officialserverpro
    @milan1077
    @ak95967

    We believe that the issue might be due to the removal/ disabling of the country fields. Please note that it is recommended not to remove or override the default WooCommerce fields.

    Could you please check after enabling the country field?

    Further, if you are selling your products only to few countries and you don’t want to let the customer select other countries from the checkout page. Instead of deleting the default country field, you can achieve your requirement by navigating to?WooCommerce>>Settings>>General>>General options>>Selling location(s), select the option?Sell to specific countries?and select the Countries as per your requirement.

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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