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@quitoxic Can you please follow the “Fix setup issues” guide from the plugins website documentation, which will hopefully resolve your issue.

If the problem remains after attempting all suggested fixes please provide the following information:
– Your web hosting provider
– Your site health information

Let me know how you get on after following the suggested steps.

Hi there,
I deactivated themes and plugins leaving only the site kit to do the job
Firewall/adblocker disabled
As far as I know PHP version is up to date, still had the same error.
Copied the Site health info and my hosting provider is E-starr.com

thanks for the help again.

### wp-core ###

version: 5.2.4
site_language: en_US
user_language: en_US
permalink: /%postname%/
https_status: true
user_registration: 0
default_comment_status: open
multisite: false
user_count: 5
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/quitoxic/public_html/unpocodesur
wordpress_size: timeout while calculating size
uploads_path: /home/quitoxic/public_html/unpocodesur/wp-content/uploads
uploads_size: timeout while calculating size
themes_path: /home/quitoxic/public_html/unpocodesur/wp-content/themes
themes_size: timeout while calculating size
plugins_path: /home/quitoxic/public_html/unpocodesur/wp-content/plugins
plugins_size: timeout while calculating size
database_size: 219.41 MB (230071302 bytes)
total_size: not available

### wp-dropins (1) ###

advanced-cache.php: true

### wp-active-theme ###

name: Un poco de sur
version: 1.0.0
author: fuelthemes
author_website: (undefined)
parent_theme: The Voux
theme_features: nav-menus, post-thumbnails, woocommerce, wc-product-gallery-lightbox, align-wide, align-full, editor-color-palette, custom-background, post-formats, html5, editor-style, automatic-feed-links, title-tag, menus, widgets
theme_path: /home/quitoxic/public_html/unpocodesur/wp-content/themes/thevoux-wp

### wp-themes (3) ###

The Voux: version: 6.4.5, author: fuelthemes
Twenty Nineteen: version: 1.4, author: the WordPress team
Twenty Sixteen: version: 2.0, author: the WordPress team

### wp-plugins-active (37) ###

Anti-spam: version: 5.5, author: webvitaly
Bloom: version: 1.3.8, author: Elegant Themes (latest version: 1.3.10)
Contact Form 7: version: 5.1.4, author: Takayuki Miyoshi
Disable Gutenberg: version: 1.9, author: Jeff Starr
Interactive World Maps: version: 1.8, author: Carlos Moreira
Lazy Load by WP Rocket: version: 2.3.2, author: WP Rocket
List category posts: version: 0.81, author: Fernando Briano
Loco Translate: version: 2.3.1, author: Tim Whitlock
LuckyWP Table of Contents: version: 1.9.9, author: LuckyWP
Mailster - Email Newsletter Plugin for WordPress: version: 2.4.6, author: EverPress
Mailster AmazonSES Integration: version: 2.0, author: EverPress
Memory Usage Bar: version: 1.0.2, author: Mr.ING
My Custom Functions: version: 4.39, author: Space X-Chimp
No Category Base (WPML): version: 1.3, author: Marios Alexandrou
Rel Nofollow Checkbox: version: 1.1.5, author: Fabio Santos
ShortPixel Image Optimizer: version: 4.14.6, author: ShortPixel
Site Kit by Google: version: 1.0.2, author: Google
Snazzy Maps: version: 1.1.5, author: Atmist
Social Locker | BizPanda: version: 5.3.0, author: OnePress
Subscribe to Comments Reloaded: version: 191028, author: WPKube
TablePress: version: 1.9.2, author: Tobias B?thge
TablePress Extension: Responsive Tables: version: 1.5, author: Tobias B?thge
The Voux - Required Plugin: version: 1.1.4.3, author: fuelthemes
TinyMCE Custom Styles: version: 1.0.9, author: Tim Reeves (original author David St?ckl)
Ultimate Addons for WPBakery Page Builder: version: 3.19.0, author: Brainstorm Force
WooCommerce: version: 3.8.0, author: Automattic
WPBakery Page Builder: version: 6.0.5, author: Michael M - WPBakery.com
WP Geo: version: 3.4, author: Ben Huson
WP Last Modified Info: version: 1.6.1, author: Sayan Datta
WPML CMS Nav: version: 1.5.0, author: OnTheGoSystems
WPML Multilingual CMS: version: 4.2.7.1, author: OnTheGoSystems
WPML Sticky Links: version: 1.5.0, author: OnTheGoSystems
WPML String Translation: version: 2.10.5.1, author: OnTheGoSystems
WPML Translation Management: version: 2.8.6.2, author: OnTheGoSystems
WP Rocket: version: 3.4.0.5, author: WP Media
Yoast SEO: version: 12.4, author: Team Yoast
Yoast SEO Multilingual: version: 1.0.0, author: OnTheGoSystems

### wp-plugins-inactive (4) ###

Duplicator Pro: version: 3.8.0, author: Snap Creek
Force Regenerate Thumbnails: version: 2.0.6, author: Pedro Elsner
Insert Headers and Footers: version: 1.4.4, author: WPBeginner
The Voux - Sponsored Posts: version: 1.0.0, author: fuelthemes

### wp-media ###

image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
gd_version: bundled (2.1.0 compatible)
ghostscript_version: 8.70

### wp-server ###

server_architecture: Linux 2.6.32-754.9.1.el6.x86_64 x86_64
httpd_software: Apache
php_version: 7.2.24 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 30
memory_limit: 256M
max_input_time: 60
upload_max_size: 20M
php_post_max_size: 20M
curl_version: 7.66.0 OpenSSL/1.0.2t
suhosin: false
imagick_availability: false
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.7.28
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $

### wp-constants ###

WP_HOME: https://unpocodesur.com
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/quitoxic/public_html/unpocodesur/wp-content
WP_PLUGIN_DIR: /home/quitoxic/public_html/unpocodesur/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: true
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: true
SCRIPT_DEBUG: true
WP_CACHE: true
CONCATENATE_SCRIPTS: false
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

Thanks for the info @quitoxic !

1) Could you update to version 1.0.3 and let us know if the issue persists?

2) Who is your hosting provider?

If possible, it would be great to know whether or not they block incoming REST API (POST) requests. The REST API needs to be enabled and accept incoming POST requests from the “Site Kit by Google/1.0” user agent.

@quitoxic we’ve just released version 1.1.0 and advise updating. It would be great if you could let us know if your issue is resolved or reply with any further information. Thanks!

Hi there,
Installed the new version, have the same issue.
My hosting provider is https://e-starr.com/
I have got in touch with them to refer to your question.

thanks @quitoxic! We’ll do some research on our side. Just a quick check for the other services, does your Google account have administrative permissions on their platforms? See our doc here about permissions levels required.

Hey there,
I got a reply from the hosting, they do not block it and they mentioned some security plugins like worldfence or sucury may block them but I do not have any of them installed.
Regarding the permissions, yes, I’m the owner and admin of the account.

@quitoxic Thanks for the additional info. Do you have any other sites on the same web host which you can check with?

Can you also try the steps below to see if that allows setup of the other modules:
– Temporarily deactivate the other plugins you have active
– Attempt activating other modules from a browser incognito window (Using a Chromium based browser)

While performing the steps above check to ensure there is no local setting or software which may be impacting setup, VPN’s, firewalls or security software on your machine may impact setup.

@quitoxic Just following up with you in relation to your previous issue with Site Kit setup. We have made some significant updates to the plugin as of version 1.1.2, which addresses the issue you were encountering.

With this update I will mark this support topic as resolved. As an early Site Kit user we value your input, please let me know if the latest update doesn’t resolve your issue, whereby I would be happy to assist further.?

Hi There,
Sorry, holidays in the way.
Still same error, just tried today. no idea what elese to do… Just deinstalled again as to only have search console is not worth it, Is there other way I could connect analytics first?

@quitoxic thanks for following up. I am truly sorry for our delay in response. We’re investigating a similar issue and it seems like object caching in certain environments can contribute. Do you know if this is set up for your site/ environment?

Also, could you confirm which hosting plan you have at e-starr?

P.S. We’ve just released version 1.2.0 so it also would be great to know if this persists for you on this version.

@quitoxic since we have not heard from you, I will mark you support topic as resolved. Feel free to open a new support topic if you continue to encounter issues.

Hey Renee,
I tried yesterday (sorry my time is limited) and I still have the same issue.
I have the biggest plan with E-starr, what should I check with them in terms to make sure is not a server problem?

Thanks

@quitoxic Thanks for the update. Before checking with your existing web hosting provider can you install the latest Site Kit version (v1.3.1) and check to see if the same issue persists.

When connecting Site Kit be sure to check from a Chrome browser incognito window.

@quitoxic at your convenience, could you update to the most recent version 1.4.0? I recommend doing a fresh reset and reinstall in an incognito browser:

1) Reset Site Kit (Site Kit > Settings > Admin Settings > Reset Site Kit)
2) Delete and reinstall Site Kit
3) Continue with the setup process and service connections