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  • Resolved brandonsts

    (@brandonsts)


    4 years, 5 months ago

    Good Day,
    I’ve installed your plugin “WooCommerce Extra Fees Plugin” on a multisite installation and every time I go to activate the plugin I get the error of “Sorry, you are not allowed to access this page.” I’ve tried both in the individual sites and the Network Admin page. The only difference is when I’m on the Network Admin page I get to your page about allowing your plugin to collect data and after I click “Skip” or “Opt-out” I get sent to the “Sorry, you are not allowed to access this page.” or my Admin page hangs.
    What needs to be done to use your plugin? Do I have to allow your additional plugin to collect data on my site?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello brandonsts,

    Thanks for reaching out to us.

    This type of issue might be come if, your current site does not activated the woocommerce or our plugin do not have access of woocommerce main file to verify.

    Can you please check the below file path and comment one line to sure that its workong for you or not.

    File path: “wp-content\plugins\woocommerce-conditional-product-fees-for-checkout\woocommerce-conditional-product-fees-for-checkout.php”

    Line no(Approx): 137

    //add_action( ‘admin_init’, ‘wcpfc_pro_deactivate_plugin’ );

    Comment above one line on that php file and try to activate again plugin and let us know its allow to activate or not.

    Let us know your feedback.

    Best Regards,
    Hitendra & Customer Care team

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello brandonsts,

    Hope your query get resolved from our last given solution.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved

    If you have any further questions, you can start a new thread.

    Best Regards,
    Hitendra & Customer Care team

    I have the same problem, I took the line out, not working

    Sorry, you are not allowed to access this page.

Viewing 3 replies - 1 through 3 (of 3 total)
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