Sorry, you are not allowed to access this page.

@manigopal – I’ve had the same problem forever on one of my setups and I finally decided to attempt to debug the issue. Maybe @bungeshea can fill in the answer after I give the details.

Ultimately, the “false” that causes the “Sorry, you are not allowed to access this page.” to be thrown comes from line 2098 of /wp-admin/includes/plugin.php (WP version 5.5.2). The code is looking for the index “admin_page_edit-snippet” in the global $_registered_pages and not finding it.

On an environment where I am able to edit, the same piece of code is looking for “snippets_page_edit-snippet” (note that it’s different than “admin_page_edit-snippet”) in $_registered_pages and is successfully finding it. Hence, no error.

I’ll keep digging, however, I don’t know much about the area I’m digging into.

Regards,
Rob

• This reply was modified 4 years, 4 months ago by rolevine. Reason: add WP version for file reference

For what it’s worth, while hunting done a related problem, with another plugin, I found that a plugin “WP Custom Admin Interface” was causing my problem. I don’t know why, however, I guess I’ll stop using WP Custom Admin Interface.

@rolevine

For what it’s worth, while hunting done a related problem, with another plugin, I found that a plugin “WP Custom Admin Interface” was causing my problem. I don’t know why, however, I guess I’ll stop using WP Custom Admin Interface.

well i have de-activated WP Custom Admin Interface but nothing worked for me the same issue persists

Is it possible you are using a plugin to change where the Snippets menu is located in the admin menu?

Thanks for narrowing down the issue @rolevine, I can certainly take another look at that and see about implementing a more robust solution.

Also @manigopal, you mention that you are unable to add snippets – does that mean you also receive an error on wp-admin/admin.php?page=add-snippet?

@bungeshea yes even for adding and editing previously created snippet.

Both these shows the same error,

admin.php?page=add-snippet

admin.php?page=edit-snippet&id=5

@bungeshea any fix on this ?

Hi @manigopal,

Can you confirm whether this problem is still occuring in the new release (v2.14.1)?