Hi @sysvirtuales,
Thank you for reaching out. I understand the issue you’re facing with adding a template to the WRC Pricing Tables plugin.
Here are a few steps you can try to troubleshoot the issue:
- Check User Permissions: Make sure that the user account you’re using to add the template has the appropriate permissions. You need the ‘manage_options‘ capability to access this feature. If necessary, try logging in with a user account that has sufficient privileges.
- Deactivate Other Plugins: Although you’ve deactivated Wordfence Login Security and WP Cerber Security, there might still be other plugins causing conflicts. Try deactivating all other plugins temporarily to see if the issue persists. If the problem disappears after deactivating other plugins, you can then activate them one by one to identify the conflicting plugin.
- Update WordPress: Ensure that your WordPress installation is up to date. Sometimes, compatibility issues arise due to outdated WordPress versions.
If the problem persists after trying these steps, please provide more details about your WordPress setup and any error messages you encounter. This will help us diagnose the issue more accurately and provide further assistance.
Additionally, if you could provide login access to your WP admin, our dedicated support center can investigate the issue more efficiently. You can share the access details securely here as a guest, and it will help us identify the exact reason behind the issue quickly.
Let me know if you need any further help. We’re here to assist you.
Best regards,
Iftekhar
