Sorry, you are not allowed to access this page.

Hello,

The capabilities menu is only available to users who have the manage_wallets capability.

Normally, if you are logged in as an Administrator, you should not be able to alter the capability of yourself. This is to prevent this exact problem. However, depending on the way your site is configured, it is possible that you have removed this capability from yourself.

The solution is to use any plugin that edits roles and capabilities to add the required capability to your user. Simply add manage_wallets and the menu should reappear.

Please let me know if this solved your problem.

with regards
Alex

Thanks sir, for standing behind your wonderful and free project.

Your suggestion did not work for me. I have managed wallet capability.

OK, thank you. This is not a problem I have encountered before.

To be clear:

1. You verified that you have the manage_wallets capability, but you still do not see the Wallets menu in the admin screens?

2. Do the rest of the WordPress admin screens work OK?

3. Does the problem persist when you deactivate your other plugins?

4. Have you tried uninstalling the plugin and re-installing?

Please let me know. Thank you.

Hi sir.

All your questions is yes. I uninstall and install back, the wallet menu appear. I make some changes in capability settings and click save, the issue occur back, which I cannot find a wallet in the menu again.

Are you on a multisite install?

No, sir. But, I clone the website from my previous website. My previous website doesn’t have Bitcoin And Altcoin plugin.

Thanks Sir

OK, this might be a clue.

1. It could be a more generic problem. It’s worth checking your file ownership/permissions, and also the debug log. See here for an explanation: https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress

2. Normally the plugin assigns manage_wallets to users with manage_options. This is typically administrators. Does your user have manage_options?

3. It could be that a stale wpnonce from your other installation is causing this. Nonces are refreshed every 12 hours.

WOW. So interesting case, I love this, its part of knowledge.

Thanks so much for being there with me, may GOD reward you for your effort.

This is how the problem solved. I follow the instructions of the article step by step, No 7 work for me perfectly. I manually Reset .htaccess File with the origin content which is work for me.

Thanks so much once again. I will join you in other Room very soon

Great to hear that you resolved the issue! A faulty .htaccess file can cause problems that are not immediately apparent.

If you encounter any more difficulties with the plugin, please open a new thread.

with regards