• Hello everyone,
    the Plugin does not work for me, I refreshed, logged in and out, checked several different svg files but the uploading is still not possible.
    After having read so many positive reviews I think I am an exception.
    Thanks for any advice!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Darin Kotter

    (@dkotter)

    Thanks for the question. If you want to send one of the svg files you’re having issues with, I can test quickly to see if it’s a problem with the file or something else.

    I’d also suggest checking the Safe SVG Settings under Settings > Media to ensure your role is allowed to upload svgs.

    Thread Starter psyphi

    (@psyphi)

    Thank you for your quick reply. Admin role is checked in Settings -> Media and this is my role. Since I cannot find any option how to upload files here, please check the wetransfer link for the files examples. Thank you for your support ?? https://we.tl/t-6GZK28HA1U

    Plugin Support Darin Kotter

    (@dkotter)

    Hmm.. all three of those svgs uploaded just fine when I tested. The only time I’m able to get that same error message is if I remove my role from settings or if I disable the plugin.

    Are you using the latest version of Safe SVG? And did you download it from www.ads-software.com or from GitHub?

    Thread Starter psyphi

    (@psyphi)

    I double checked – the role settings are correct.

    I just downloaded it via the WordPress backend so I assume it is the latest version. Is there any known plugin with which it could interfere?

    Plugin Support Darin Kotter

    (@dkotter)

    I’m not aware of any plugin conflicts but that is probably a good next step. If you could let me know what other plugins (and versions) you have active, I can look at those.

    Also what WordPress version, PHP version and what theme you’re running. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Sorry, you are not allowed to upload this file type.’ is closed to new replies.