• Resolved jamieaof

    (@jamieaof)


    Hi – I love the plugin, it’s got way better settings and UI than many others out there. However, I’m having a big issue when trying to sort products. This is whether I have added the sort by element to the filter, or if I’m trying to use the in built woocommerce ‘Sort by’ dropdown. When selecting any sort by option, no products are shown and Woocommerce throws multiple ‘No products were found matching your selection.’ errors in the header and shop module.

    Screenshots:

    https://barrhumbug.com/screenshot-2021-07-10-at-21-19-55/
    https://barrhumbug.com/screenshot-2021-07-10-at-21-20-00/

    Screen recording:

    https://barrhumbug.com/screen-recording-2021-07-10-at-21-18-29/

    I am using Divi and the filter shortcode is being added to all category pages via the Divi theme builder.

    Deactivating the plugin stops the issue – I’m able to sort all products without errors.

    Any idea what might be causing this conflict? I’d really like to keep using the plugin.

    thanks

    The page I need help with: [log in to see the link]

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