Sorting by price (low or high) not working

Hi,
on my customer’s WooCommerce site, products sorting by price doesn’t work correctly. After hours of research, I think I have identified the reason: some products in the past had been put on sale for a specific period. At the end of the period, the “_price” meta has not reset to its original value, but still has the sale price value. From what I’ve seen, the sorting of products is based on the “_price” field. As a result, the prices are displayed correctly on the site, but the ordering is wrong. Is this by any chance a known bug, or am I missing something? Shouldn’t the “_price” field automatically reset to the original price at the end of a product’s sale period?

Link: https://www.waltercalzature.it/

Status report:

### WordPress Environment ###

WordPress address (URL): https://www.waltercalzature.it
Site address (URL): https://www.waltercalzature.it
WC Version: 6.8.2
REST API Version: ? 6.8.2
WC Blocks Version: ? 8.0.0
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: ? 6.0.1 - è disponibile una versione più recente di WordPress (6.1.1)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: it_IT
External object cache: –

### Server Environment ###

Server Info: nginx/1.18.0
PHP Version: 7.3.33-1+ubuntu20.04.1+deb.sury.org+1
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 2000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 5.7.33
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.8.2
WC Database Prefix: wp_
Dimensione totale database: 2092.38MB
Dimensione dati database: 1099.35MB
Dimensione indice database: 993.03MB
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wp_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
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wp_sbi_instagram_posts: Dati: 1.42MB + indice: 0.00MB + motore InnoDB
wp_sbi_sources: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
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wp_term_relationships: Dati: 10.52MB + indice: 6.42MB + motore InnoDB
wp_term_taxonomy: Dati: 0.17MB + indice: 0.11MB + motore InnoDB
wp_usermeta: Dati: 46.58MB + indice: 44.14MB + motore InnoDB
wp_users: Dati: 2.52MB + indice: 4.55MB + motore InnoDB
wp_wc_admin_notes: Dati: 0.06MB + indice: 0.00MB + motore InnoDB
wp_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wc_customer_lookup: Dati: 1.52MB + indice: 0.44MB + motore InnoDB
wp_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_order_coupon_lookup: Dati: 0.11MB + indice: 0.16MB + motore InnoDB
wp_wc_order_product_lookup: Dati: 1.52MB + indice: 0.86MB + motore InnoDB
wp_wc_order_stats: Dati: 1.52MB + indice: 0.63MB + motore InnoDB
wp_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_product_attributes_lookup: Dati: 11.56MB + indice: 7.55MB + motore InnoDB
wp_wc_product_download_directories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_product_meta_lookup: Dati: 7.52MB + indice: 13.25MB + motore InnoDB
wp_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
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wp_woocommerce_shipping_table_rates: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wpmailsmtp_debug_events: Dati: 0.17MB + indice: 0.00MB + motore InnoDB
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wp_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_yoast_primary_term: Dati: 0.17MB + indice: 0.19MB + motore InnoDB
wp_yoast_seo_links: Dati: 0.34MB + indice: 0.23MB + motore InnoDB
wp_yoast_seo_meta: Dati: 3.52MB + indice: 0.00MB + motore InnoDB

### Post Type Counts ###

acf-field: 165
acf-field-group: 21
attachment: 41884
custom_css: 2
cwginstocknotifier: 9942
giftcard: 5
nav_menu_item: 51
oembed_cache: 5
page: 64
popup: 13
popup_theme: 9
post: 118
product: 5186
product_variation: 33228
revision: 1963
shop_coupon: 32
shop_order: 55951
shop_order_refund: 746
wafs: 1
wpcf7_contact_form: 1
wpcf7r_action: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (42) ###

Advanced CF7 DB: by Vsourz Digital – 1.9
Advanced Custom Fields PRO: by Delicious Brains – 5.12.3
Advanced Custom Fields: Table Field: by Johann Heyne – 1.3.14
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 3.0
Classic Editor: by Contributori WordPress – 1.5
Contact Form 7: by Takayuki Miyoshi – 5.6.2
Custom Order Numbers for WooCommerce Pro: by Tyche Softwares – 1.2.8
Add-on: Export CSV - Back In Stock Notifier for WooCommerce: by codewoogeek – 1.5
Google Tag Manager for WordPress: by Thomas Geiger – 1.11.4
Gestpay for WooCommerce: by Axerve (Gruppo Banca Sella) – 20220228
Smash Balloon Instagram Feed: by Smash Balloon – 6.1
Klarna On-Site Messaging for WooCommerce: by krokedil
klarna – 1.6.2

Klarna Order Management for WooCommerce: by klarna
krokedil – 1.6.9

Klarna Payments for WooCommerce: by krokedil
klarna
automattic – 2.11.4

Loco Translate: by Tim Whitlock – 2.6.2
Mailchimp for WooCommerce: by Mailchimp – 2.7.2
Monkeyman Rewrite Analyzer: by Jan Fabry – 1.0
Social Login: by OneAll Social Login  – 5.7
Olark Live Chat: by Olark – 1.0.9
Order Export & Order Import for WooCommerce: by WebToffee – 2.2.7
Permalink Manager Pro: by Maciej Bis – 2.2.19.3
Popup Maker: by Popup Maker – 1.16.7
Post Duplicator: by Metaphor Creations – 2.28
Product GTIN (EAN, UPC, ISBN) for WooCommerce: by Emanuela Castorina – 1.0.8
Product Import Export for WooCommerce: by WebToffee – 2.2.4
Redirection: by John Godley – 5.3.2
Relevanssi Premium: by Mikko Saari – 2.19.0
Walter Banner: by Boraso.com  – 1.0.0
Walter Feedaty: by Boraso.com – 1.0.0
Widget CSS Classes: by Jory Hogeveen – 1.5.4.1
WooCommerce Satispay: by Satispay – 2.1.0
WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4
Gift Wrapper: by Sagehen Studio – 5.2.2
Advanced Order Export For WooCommerce (Pro): by AlgolPlus – 3.1.1
WooCommerce: by Automattic – 6.8.2 (update to version 7.1.0 is available)
Importatore WordPress: by wordpressdotorg – 0.7
Yoast SEO: by Team Yoast – 19.6
WP All Export Pro: by Soflyy – 1.8.0
WP Mail SMTP: by WPForms – 3.5.2
WP All Export - WooCommerce Export Add-On Pro: by Soflyy – 1.0.5
Redirection for Contact Form 7: by Qube One – 2.7.0
YITH WooCommerce Wishlist: by YITH – 3.12.0

### Inactive Plugins (25) ###

Debug Bar: by wordpressdotorg – 1.1.3
Debug Bar Actions and Filters Addon: by Subharanjan – 1.5.4
Debug Bar Rewrite Rules: by Oleg Butuzov – 0.6.3
Duplicate Page: by mndpsingh287 – 4.4.9
Gift Cards For WooCommerce Pro: by WP Swings – 3.5.1
MC4WP: Mailchimp for WordPress: by ibericode – 4.7.5
Members: by MemberPress – 3.1.6
Minimal Coming Soon & Maintenance Mode: by WebFactory Ltd – 2.35
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3
Remove admin menus by roles: by InfoD74 – 1.35
Smush: by WPMU DEV – 3.8.8
Ultimate Gift Cards For WooCommerce: by WP Swings – 2.4.1
Velvet Blues Update URLs: by VelvetBlues.com – 3.2.9
W3 Total Cache: by BoldGrid – 2.1.6
WooCommerce Email Test: by RaiserWeb – 1.2.2
WooCommerce Remove All Products: by Gabriel Reguly – 1.0.6
WP All Export: by Soflyy – 1.3.7
WP All Export - User Add-On: by Soflyy – 1.0.0
WP All Import - ACF Add-On: by Soflyy – 3.3.7
WP All Import - WooCommerce Add-On Pro: by Soflyy – 3.0.6
WP All Import Pro: by Soflyy – 4.5.5
WP Bulk Delete: by Xylus Themes – 1.1.3
WP Mail SMTP Pro: by WPForms – 3.3.0
YITH WooCommerce Gift Cards: by YITH – 2.0.0
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5

### Settings ###

API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #5 - /scarpe/
Carrello: #6 - /cart/
Cassa: #7 - /checkout/
Il mio account: #8 - /my-account/
Termini e condizioni: #631 - /condizioni-e-guida-allacquisto/

### Theme ###

Name: Ground
Version: 1.0.0
Author URL: https://www.fabioquarantini.com
Child Theme: ? – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente
ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child

WooCommerce Support: ?

### Templates ###

Overrides: waltercalzature/woocommerce/archive-product.php
waltercalzature/woocommerce/auth/form-login.php
waltercalzature/woocommerce/cart/cart-shipping.php
waltercalzature/woocommerce/cart/cart-totals.php
waltercalzature/woocommerce/cart/cart.php versione 3.5.0 è obsoleta. La versione attuale è 3.8.0
waltercalzature/woocommerce/cart/mini-cart.php versione 3.5.0 è obsoleta. La versione attuale è 5.2.0
waltercalzature/woocommerce/cart/proceed-to-checkout-button.php
waltercalzature/woocommerce/cart/shipping-calculator.php versione 3.5.0 è obsoleta. La versione attuale è 4.0.0
waltercalzature/woocommerce/checkout/form-billing.php
waltercalzature/woocommerce/checkout/form-checkout.php
waltercalzature/woocommerce/checkout/form-login.php
waltercalzature/woocommerce/checkout/form-shipping.php
waltercalzature/woocommerce/checkout/payment.php
waltercalzature/woocommerce/checkout/review-order.php versione 3.3.0 è obsoleta. La versione attuale è 5.2.0
waltercalzature/woocommerce/content-product.php versione 3.4.0 è obsoleta. La versione attuale è 3.6.0
waltercalzature/woocommerce/content-product_cat.php versione 2.6.1 è obsoleta. La versione attuale è 4.7.0
waltercalzature/woocommerce/content-single-product.php versione 3.4.0 è obsoleta. La versione attuale è 3.6.0
waltercalzature/woocommerce/emails/customer-new-account.php versione 3.7.0 è obsoleta. La versione attuale è 6.0.0
waltercalzature/woocommerce/emails/email-addresses.php versione 3.5.4 è obsoleta. La versione attuale è 5.6.0
waltercalzature/woocommerce/emails/email-customer-details.php
waltercalzature/woocommerce/emails/email-header.php versione 2.4.0 è obsoleta. La versione attuale è 4.0.0
waltercalzature/woocommerce/emails/email-order-details.php versione 3.3.1 è obsoleta. La versione attuale è 3.7.0
waltercalzature/woocommerce/emails/email-styles.php versione 3.3.0 è obsoleta. La versione attuale è 4.0.0
waltercalzature/woocommerce/global/form-login.php
waltercalzature/woocommerce/global/wrapper-end.php
waltercalzature/woocommerce/global/wrapper-start.php
waltercalzature/woocommerce/loop/loop-end.php
waltercalzature/woocommerce/loop/loop-start.php
waltercalzature/woocommerce/loop/orderby.php
waltercalzature/woocommerce/loop/price.php
waltercalzature/woocommerce/loop/sale-flash.php
waltercalzature/woocommerce/myaccount/form-login.php versione 3.6.0 è obsoleta. La versione attuale è 4.1.0
waltercalzature/woocommerce/myaccount/my-account.php
waltercalzature/woocommerce/myaccount/navigation.php
waltercalzature/woocommerce/notices/error.php versione 3.5.0 è obsoleta. La versione attuale è 3.9.0
waltercalzature/woocommerce/notices/notice.php versione 3.5.0 è obsoleta. La versione attuale è 3.9.0
waltercalzature/woocommerce/notices/success.php versione 3.5.0 è obsoleta. La versione attuale è 3.9.0
waltercalzature/woocommerce/single-product/add-to-cart/variable.php versione 3.5.5 è obsoleta. La versione attuale è 6.1.0
waltercalzature/woocommerce/single-product/product-image.php
waltercalzature/woocommerce/single-product/related.php versione 3.0.0 è obsoleta. La versione attuale è 3.9.0
waltercalzature/woocommerce/single-product/tabs/tabs.php versione 2.4.0 è obsoleta. La versione attuale è 3.8.0
waltercalzature/woocommerce/single-product/up-sells.php
waltercalzature/woocommerce/single-product.php
waltercalzature/woocommerce/content-product_cat.php versione 2.6.1 è obsoleta. La versione attuale è 4.7.0

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### Klarna Payments Request Log ###

2022-10-24 11:52:52: KP Update Session
Response code: 404
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"NOT_FOUND\",\n  \"error_messages\" : [ \"Invalid session id\" ],\n  \"correlation_id\" : \"d6277caf-d3aa-48f5-aa36-2d88f6c1198b\"\n}","response":{"code":404,"message":"Not Found"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-09-27 16:34:05: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [order_amount
order_lines[1].total_amount]\" ],\n  \"correlation_id\" : \"b70b39cd-b425-47d8-8830-bdd70ac923a7\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-09-27 16:32:36: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [order_amount
order_lines[1].total_amount]\" ],\n  \"correlation_id\" : \"3f306f46-2e71-43ab-b630-700ee787590e\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-09-27 16:31:50: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [order_amount
order_lines[1].total_amount]\" ],\n  \"correlation_id\" : \"9f76d6a3-1ffc-49d6-b87e-6f0435c6e90c\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-09-27 16:31:05: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [order_amount
order_lines[1].total_amount]\" ],\n  \"correlation_id\" : \"ac45d80c-9c49-4f2b-8b31-eb0b89a47404\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-09-21 18:07:17: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [order_amount
order_lines[1].total_amount]\" ],\n  \"correlation_id\" : \"b697503f-0bd9-49fc-98ad-ff9a06ae6364\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-09-21 18:06:09: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [order_amount
order_lines[1].total_amount]\" ],\n  \"correlation_id\" : \"9a916712-fb9b-47d7-bc8b-07ee21c2f822\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-09-14 21:21:21: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [order_amount
order_lines[1].total_amount]\" ],\n  \"correlation_id\" : \"fd75dd0d-e0a8-4ce6-9061-3ba699cc0339\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-09-12 09:14:13: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [order_amount
order_lines[1].total_amount]\" ],\n  \"correlation_id\" : \"d29e02c1-c2be-4cdc-a297-f1ff25673d7f\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-09-11 06:45:56: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [order_amount
order_lines[1].total_amount]\" ],\n  \"correlation_id\" : \"0607ca8f-87c2-4772-9677-c9c27cd776a3\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-09-11 06:45:21: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [order_amount
order_lines[1].total_amount]\" ],\n  \"correlation_id\" : \"fe13d46b-bab6-4aca-9b8d-b7947db45386\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-09-04 19:53:38: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [order_amount
order_lines[1].total_amount]\" ],\n  \"correlation_id\" : \"d320fdcf-03da-4070-84d6-1822b064ae2d\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-09-04 19:52:13: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [order_amount
order_lines[1].total_amount]\" ],\n  \"correlation_id\" : \"3a0159d7-8fa8-4ca4-9b96-411a4a3ff601\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-09-04 19:51:06: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [order_amount
order_lines[1].total_amount]\" ],\n  \"correlation_id\" : \"4eb20ae5-5d28-4c3b-a31a-6565b72edf95\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-07-29 20:36:40: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [order_amount
order_lines[1].total_amount]\" ],\n  \"correlation_id\" : \"2b1f37d8-3272-43bf-a9ed-5683ea6700de\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

### Klarna Countries ###

Production Countries: IT
Test Countries: No countries selected

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-11-23 08:18:10 +01:00
Options: ?
Notes: 68
Onboarding: completed

### Action Scheduler ###

Canceled: 820
Oldest: 2022-10-27 14:30:11 +0200
Newest: 2022-11-18 11:15:56 +0100

Complete: 273.256
Oldest: 2022-10-23 11:00:47 +0200
Newest: 2022-11-22 12:06:07 +0100

Failed: 122
Oldest: 2021-08-06 21:17:39 +0200
Newest: 2021-08-08 16:46:09 +0200

Pending: 3
Oldest: 2022-11-23 09:37:05 +0100
Newest: 2022-11-23 09:37:05 +0100

### Status report information ###

Generated at: 2022-11-22 12:11:02 +01:00

• This topic was modified 2 years ago by andreapari.
• This topic was modified 2 years ago by andreapari.