Sorting payment processors

  • Resolved ryanmvickerman

    (@ryanmvickerman)


    3 days, 10 hours ago

    When sorting payment processors in Woo admin, all of my changes are not saved after refreshing the page. There’s nothing in the errors, debug, nor any conflicts in console. The sorting updates are also not showing on the frontend either. Any pointers?

    • This topic was modified 3 days, 10 hours ago by ryanmvickerman. Reason: Added frontend note
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Devin Walker

    (@dlocc)

    @ryanmvickerman, are you talking about the payment processors displayed in the StellarPay payment element? Or additional payment gateways under WooCommerce > Settings > Payments, where you can drag the activated gateways around? If it’s the latter, your theme should handle the ordering on the front end of the checkout page. If it’s the former (Stripe-powered payment methods), the order of those payment methods (Credit card, bank, Apple Pay, etc) is determined by Stripe based on the user’s location and available payment methods.

    I hope this helps! Please let me know if you have any followup questions.

    Thread Starter ryanmvickerman

    (@ryanmvickerman)

    @dlocc …thanks for the fast response! Both actually. I’ve tried dragging the processors in order and use the arrow buttons. Nothing sticks.

    Plugin Author Devin Walker

    (@dlocc)

    Hmm. I tried to reproduce that behavior and couldn’t. I can re-order, and upon saving the order, it sticks. Unfortunately, that seems like an issue with the WooCommerce setup for your specific shop. I suggest reaching out to Woo’s support or debugging on a staging site using WP_DEBUG if that’s something you’re knowledgeable about. I’ll also watch for any more reports of this issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.