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Hi Richard,

I’m sorry you’re having trouble with the Instagram Feed plugin. To check this further, kindly send us a support request using the form on our website, https://smashballoon.com/support/, including the System Info.

To obtain this information, follow the steps on this page https://smashballoon.com/doc/how-to-get-system-info. We ask you to use our form, as the System Info contains other website information from your site, which we do not suggest posting here.

Thanks! ??