• Resolved Doug88

    (@doug88)


    I just updated both WordPress and Easy Sign Up to the latest versions, and now the form has a large gap above it that I can’t get rid of. This is why I rarely update anything! I don’t know if the cause is Easy Sign Up or something else, but I’ve tried everything from tweaking my theme to deactivating all other plugins. I also tried getting rid of the <p></p> around the form, but that didn’t do anything. See blank space above Easy Sign Up form in right sidebar at https://www.renewableenergywriter.com/ . The HTML in the Right Sidebar Widget is:

    <h3>Renewable Energy Marketing Newsletter</h3>
    <p>Sign up for my monthly marketing newsletter with tips, articles and special reports for marketing your renewable energy business. You may unsubscribe at any time.</p>

    <p>[easy_sign_up]</p>

    <h3>Memberships</h3>

    etc.

    https://www.ads-software.com/extend/plugins/easy-sign-up/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Greenweb

    (@greenweb)

    Hi Doug – why not use the easy sign up widget?

    If this is not an option you can a) remove the <p> tags around the shortcode and uncheck the option to Automatically add paragraphs.

    That should do it, if not it may be your theme is taking over and adding the formatting.
    If this is the cause talk to your developer or get back in touch with me.

    Thread Starter Doug88

    (@doug88)

    Hi Greenweb,

    Thanks…duh…uncheck Automatically add paragraphs did the trick. I obviously wasn’t paying attention yesterday. On another topic, after adding Easy Sign Up to my site last year, I inquired about an issue related to the confirmation email. People who sign up on my site receive an email that looks like it comes from “[email protected]” (some mysterious email address related to my hosting provider). (At least the subject line of the confirmation email is correct: “Email confirmation from Doug Hanvey.”) On the ESU Options page, I have both Notification Email and Automated Reply Email set to [email protected]. That would be the preferred return address to show, but it doesn’t. Any new solutions?

    Doug

    Plugin Author Greenweb

    (@greenweb)

    Your host must be imposing it’s own from headers thus overwriting the ones created by plugin.

    For most folks out there the From header would be the websites name and the Automated Reply Email.

    These are 2 headers, the first is generated by my test server and the second is generated by your host.

    Delivered-To: [email protected]
    Received: by 10.58.50.10 with SMTP id y10csp152451ven;
            Thu, 27 Jun 2013 07:51:24 -0700 (PDT)
    X-Received: by 10.236.29.82 with SMTP id h58mr4820655yha.4.1372344684641;
            Thu, 27 Jun 2013 07:51:24 -0700 (PDT)
    Return-Path: <[email protected]>
    Received: from iMac.local (06.27.07.51.24)
            by mx.google.com with ESMTP id y27si1566466yhc.101.2013.06.27.07.51.24
            for <[email protected]>;
            Thu, 27 Jun 2013 07:51:24 -0700 (PDT)
    Received-SPF: neutral (google.com: 88.12.12.226 is neither permitted nor denied by best guess record for domain of [email protected]) client-ip=88.12.12.226;
    Authentication-Results: mx.google.com;
           spf=neutral (google.com: 88.12.12.226 is neither permitted nor denied by best guess record for domain of [email protected]) [email protected]
    Received: by iMac.local (Postfix, from userid 501)
      id 184F44BD92A; Thu, 27 Jun 2013 10:51:08 -0400 (EDT)
    To: [email protected]
    Subject: Email confirmation from Easy Sign Up Test Site
    Date: Thu, 27 Jun 2013 14:51:08 +0000
    From: Easy Sign Up Test Site <[email protected]>
    Message-ID: <bdabc88a0d89dc0767ce8b1afabeb442@localhost>
    X-Priority: 3
    X-Mailer: PHPMailer 5.2.1 (https://code.google.com/a/apache-extras.org/p/phpmailer/)
    MIME-Version: 1.0
    Content-Transfer-Encoding: 8bit
    Content-Type: text/html; charset="UTF-8"
    
    <p>Hi Rew R Thank you for visiting our website<br />
    We hope that you found it informative.</p>
    <p>Regards,<br />
    <a title="Home Page" href="https://localhost:8888/new/">WP Dev site</a></p>
    Delivered-To: [email protected]
    Received: by 10.58.50.10 with SMTP id y10csp152625ven;
            Thu, 27 Jun 2013 07:55:47 -0700 (PDT)
    X-Received: by 10.68.108.163 with SMTP id hl3mr6478854pbb.160.1372344946557;
            Thu, 27 Jun 2013 07:55:46 -0700 (PDT)
    Return-Path: <[email protected]>
    Received: from oproxy13-pub.unifiedlayer.com (oproxy13-pub.unifiedlayer.com. [69.89.16.30])
            by mx.google.com with SMTP id bs5si1899182pab.343.2013.06.27.07.55.45
            for <[email protected]>;
            Thu, 27 Jun 2013 07:55:46 -0700 (PDT)
    Received-SPF: neutral (google.com: 69.89.16.30 is neither permitted nor denied by best guess record for domain of [email protected]) client-ip=69.89.16.30;
    Authentication-Results: mx.google.com;
           spf=neutral (google.com: 69.89.16.30 is neither permitted nor denied by best guess record for domain of [email protected]) [email protected]
    Received: (qmail 4668 invoked by uid 0); 27 Jun 2013 14:55:45 -0000
    Received: from unknown (HELO box308.bluehost.com) (69.89.31.108)
      by oproxy13.unifiedlayer.com with SMTP; 27 Jun 2013 14:55:45 -0000
    Received: from localhost ([127.0.0.1]:51055 helo=box308.bluehost.com)
      by box308.bluehost.com with esmtp (Exim 4.80)
      (envelope-from <[email protected]>)
      id 1UsDbt-0003Xu-D7
      for [email protected]; Thu, 27 Jun 2013 08:55:45 -0600
    To: [email protected]
    Subject: Email confirmation from Doug Hanvey
    X-PHP-Script: www.renewableenergywriter.com/index.php for 88.12.12.226
    Date: Thu, 27 Jun 2013 14:55:45 +0000
    From: [email protected]
    Message-ID: <[email protected]>
    X-Priority: 3
    X-Mailer: PHPMailer 5.2.1 (https://code.google.com/a/apache-extras.org/p/phpmailer/)
    MIME-Version: 1.0
    Content-Transfer-Encoding: 8bit
    Content-Type: text/html; charset="UTF-8"
    X-Identified-User: {:box308.bluehost.com:mindfun3:box308.bluehost.com} {sentby:program running on server}
    
    <p>Thanks for signing up for the newsletter. I hope you find it helpful.</p>
    <p>Doug Hanvey<br />
    The Renewable Energy Writer<br />
    [email protected]<br />
    (812) 322-6202<br />
    www.RenewableEnergyWriter.com</p>

    This being the case there is nothing I can do for you.

Viewing 3 replies - 1 through 3 (of 3 total)
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