• Resolved IanW

    (@mikes46)


    I am having problems with the spacing of my images on my homepage. It is the set of 7 images about 3/4 of the way down the page under the ‘Gallery’ heading. The spacing keeps changing from day to day. Today the vertical spacing is thin and the horizontal spacing larger. Sometimes it is all thin spacing and sometimes there is no spacing at all and the images are all touching each other.

    Would this be something I’m doing or is it possibly a bug?

    Thanks in advance.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Imagely

    (@imagely)

    Ok, let’s troubleshoot the site step by step.

    – Clear or deactivate any plugin cache you have installed (I know you have done that before, but It’s part of the troubleshooting steps).
    – Go to Gallery > Other options > Miscellaneous > and click on “Clear image cache”.
    – Go to Gallery > Other options > Reset options > and use the option “Reset non ecommerce settings”.
    – Go to Gallery > Other options > Lightbox Effects > On “What effect would you like to use?” select again “NextGen Pro Lightbox”.
    Reinsert your gallery again and save.

    Note: these steps will reset NextGen Gallery to the default options.

    As always, we recommend performing a full website backup before any big major change on your site.

    If the problem persists, we might need to check for plugin or theme conflicts.

    – Gaby

    Because it has been a month or more since your last reply, I am going to mark this as resolved as I assume you have found a solution. Please feel free to reply again if you still have questions.

    Thanks!

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