• Resolved segmant

    (@segmant)


    Hi Guys, though id test before getting premium but no matter what I do every email sent after getting 30+ people in the office to abandon a cart the email gets spammed on every platform from Mac Mail, Outlook and gmail and everything in between.

    Nothing else either from woocommerce, newletter from the website ever gets spammed.
    Why is your plugin doing this?

    Really would like to buy as its perfect if we can fix this spam issue

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi
    Can you give me more details about your plugin configuration ?
    So we can try to reproduce the issue.

    Thread Starter segmant

    (@segmant)

    What details do you need?

    Thread Starter segmant

    (@segmant)

    These are the steps ive been through yet your plugin emails always get spammed.
    We run our own Linux Plesk Onyx server so i can change any email settings i want.

    1. WordPress own wp_mail() function – FAIL
    2. SMTP plugin – FAIL
    3. Through our Mailster newsletter plugin which uses SMTP – FAIL
    4. Send through Woocommerce email – FAIL
    5. Postfix SMTP mail server – FAIL
    6. Dovecot IMAP/POP3 server – FAIL
    7. Courier IMAP/POP3 server – FAIL
    8. Qmail SMTP mail server – FAIL

    Also note that none of these changes cause ANY other emails to be spammed
    All emails being are being sent to different domains

    I think its probably not worth going any further with your plugin, I tested Tyche Softwares Abandoned Cart Lite for WooCommerce and none of the 100+ tests we’ve done have been spammed.

Viewing 3 replies - 1 through 3 (of 3 total)
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