Spam in Facebook Comments

  • Resolved hleibac

    (@hleibac)


    1 year, 1 month ago

    I installed Cleantalk earlier today in hopes that it will help with spam comments spammers are putting into Facebook Comments on my WordPress web site posts.

    Even after the install, spam comments are getting through. You can see an example spam comment from “Jessica Murdoch” near the bottom of this page:

    https://worldofwalt.com/disney-weekly-roundup-for-january-14-january-20-2024.html

    (I will remove this spam comment later.)

    Since I just installed Cleantalk, I’m not sure if everything is set up correctly, or if maybe I still need to license something more. Or if it is set up correctly, what I can do to eliminate this spam.

    If I visit this set up test page:

    https://worldofwalt.com/?sfw_test_ip=10.10.10.10

    I do get a message which I think indicates that Cleantalk is working:

    —

    SpamFireWall is checking your browser and IP 10.10.10.10 for spam bots
    Real IP: 216.230.45.69
    Test IP: 10.10.10.10
    This is the testing page for SpamFireWall
    IP in the common blacklist
    Please click the link below to pass the protection,
    https://worldofwalt.com/
    Or you will be automatically redirected to the requested page after 3 seconds.

    —

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support SergeM

    (@serge00)

    Hello @hleibac,

    I don’t see any comments from Facebook on the page you provided at the moment.

    As I see all the Facebook plugin does is just copy-pasting comments from the Facebook pages. Is that correct? In that case it’s impossible to filter spam out.

    Or the plugin adds a form to write a new comment on your website page?

    Thread Starter hleibac

    (@hleibac)

    Hi @sergem,

    The spam comment from Jessica Murdoch is still on the page noted above. You may need to give it a moment to load.

    The comments in the Facebook Comment plug-in on my WordPress site (worldofwalt.com) are a separate comment series from the comments on Facebook posts (facebook.com/worldofwalt). They area a conversation just for the worldofwalt.com WordPress site.

    (Note that several years ago Facebook did sync comments between facebook.com/worldofwalt and the comments at worldofwalt.com using this comments plug in, but that is no longer the case. Now they are two separate, independent comment sets.)

    Visitors to worldofwalt.com who are logged into their Facebook account can enter comments.

    I hope that helps.

    Thanks.
    Herb

    Plugin Support SergeM

    (@serge00)

    Based on the description of how the Facebook plugin works, it shows the form only to those visitors who are logged in to their Facebook accounts. I believe it’s a third party form and all data goes directly to the third party as well, bypassing your website and thus the CleanTalk plugin can not check the data.

    If you are still getting spam, please, do the following:
    ? WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings → set the option “Check all POST data” to “On” → Save Changes.

    Then refresh your website cache. That should help.

    Thread Starter hleibac

    (@hleibac)

    Hi @sergem,

    I believe that you are right in that the comments are stored on Facebook servers. I will try the setting you suggested.

    Thanks.
    Herb

    • This reply was modified 1 year, 1 month ago by hleibac. Reason: fix typo
    Plugin Support SergeM

    (@serge00)

    No problem. Keep us posted.

    Thread Starter hleibac

    (@hleibac)

    Hi @sergem,

    I adjusted the setting you mentioned above, but I am still seeing new spam comments coming through. Any other suggestions on what I might try to catch these?

    I’m wondering if there is some way to find this from a bot perspective – whatever they are using to crawl my site to find the pages to spam?

    Thanks.

    Herb

    Plugin Support katereji

    (@katereji)

    Hello. I’ve answered you in the ticket.

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    We have made some improvements to our plugin, requests are now intercepted.

    However, they do not contain all the information about the visitor, because this is an iframe, i.e. the form is on another site. Because of this, there is a high probability of spam skipping.

    Protection can be enhanced with personal blacklists. So far, that’s all we can do.

Viewing 8 replies - 1 through 8 (of 8 total)
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