Spam Magnet – User Beware

  • Folks,

    I’m not accustomed to writing negative reviews but this time, I’m making an exception.

    I downloaded and installed this plugin this morning on my website, a site that has not had any problems that AKISMET could not handle.

    After registering for an account, setting up the plugin which was rather easy, I began exploring the developers website.

    I notice there that there were foreign links such as mail.ru that could not be unchecked.

    Going back to my site, in the space of 45 minutes, I had 495 spams caught in my AKISMET bucket. These were comment spam spread over the entire site which has been in operation for 8 years. I deleted the spam and not 15 minutes later, I was hit with another batch, which of course, AKISMET caught.

    At that point, I attempted to close the account on oneall, and of course, there is no way to do that. So I ended up removing the API keys from the install and deleting the plugin.

    Now I’m looking at my db wondering if something may have been planted there.

    Use at your own risk people

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Claude

    (@claudeschlesser)

    Hi John,

    technically speaking it is not possible to fake the connection with a social network. It is thus not possible to use the plugin to make spam comments.

    You can also dig through our services, our website and even the plugin. You will not find any foreign links (like you said mail.ru) because this is not part of our company culture.

    We provide a honest service and we have more than 250,000 websites that are using our services. We also have many big brands as customers and we really do not need to use any shady tactics.

    I do not know where your issues are coming from, but we can surely help you find the issue and you will see that it’s not from us.

    Feel free to contact us here:
    https://www.oneall.com/company/contact-us/

    Regards,

    Why are none of the support threads answered, but one bad review gets quick attention?

    Plugin Author Claude

    (@claudeschlesser)

    Hi Bike,

    we have plugins for quite a lot of different platforms and for our team it’s often easier to directly answer the tickets through our system. We really get a lot of tickets!

    Do not hesitate to contact us through our support form here: https://www.oneall.com/company/contact-us/

    We always give our best to answer any questions as fast possible.

    This said, I understand that this might be confusing for users that write their questions here. I’ll check how we can add those tickets to our workflow too.

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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