Spam message on form, cleantalk approved, not received

  • Resolved webiness.uk

    (@webinessuk)


    1 year, 2 months ago

    Hi,

    one of my customer’s sites – completecarcosmeticsderby.co.uk has recently been getting a lot of messages from customers saying they are seeing a spam message when trying to submit the form. However when looking in the Cleantalk dashboard the same message is showing as approved, but is not being delivered? Some messages are getting through ok, but my customer is very concerned that some of their customers will be going to their competitors.
    Hope you can help?

    Thanks,
    Paul

    The page I need help with: [log in to see the link]

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