Spam submissions still reach my HubSpot

  • Resolved rogerbaker

    (@rogerbaker)


    1 year, 11 months ago

    I have CleanTalk set up on my WordPress website that uses Elementor with Hubspot integration.

    I have two submissions from yesterday that were shown as “Contact form data denied” in CleanTalk, yet the person still appeared in my HubSpot as a contact.

    Any idea why this is?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello @rogerbaker

    Please give us 2-3 days for the investigations.

    We’ll contact you as soon as we have news.

    Thread Starter rogerbaker

    (@rogerbaker)

    Thanks. The account is not under my email address, it is under another person from my organization.

    Is there a way I can share that info with you without posting it here?

    Plugin Support amagsumov

    (@amagsumov)

    Yes, you can open a private ticket in our ticket system: https://cleantalk.org/my/support/open.

    If you open a ticket, could you, also add there a link to this topic, so we can identify you quickly?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 4 replies - 1 through 4 (of 4 total)
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