SpamFireWall plugin update failure

  • Resolved comercialdigitalce24

    (@comercialdigitalce24)


    10 months, 2 weeks ago

    Hello!

    We have the SpamFireWall 6.22 plugin installed and we have the following error when the SpamFireWall DB tries to update:
    “An error occurred during the last SpamFireWall check. The SpamFireWall database is not up to date. Please try synchronizing with the cloud.”

    Can you tell us what we should do to solve this problem?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support katereji

    (@katereji)

    Hello.

    Please, click the button ‘Synchronize with Cloud’: go to WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> gray button on the top of the page.
    Wait for a few minutes then refresh the page and check the progress:
    WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Statistics & Reports link —> Check the fourth line, there should be a current time or close to it.

    Plugin Support katereji

    (@katereji)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this thread as “resolved”.
    If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)
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