• ResolvedPlugin Author Neah Plugins

    (@gplsaver)


    Hello,

    NP Quote Request WooCommerce is not able to answer all support requests for a few weeks.

    Cyrus, the developer and support for the plugin, has been sick with covid for the month of April and is now in the hospital. He is expected to make a full recovery and be back actively supporting this product. It’s just going to take some time–probably a few weeks.

    Thanks for your patience.

    Respectfully,

    Debra
    Neah Plugins

Viewing 8 replies - 1 through 8 (of 8 total)
  • HI, does your developer fully active at moment ? Or we need to wait additional time ? Do you have other developers to do the job ?

    Plugin Author Neah Plugins

    (@gplsaver)

    Hello,

    Cyrus, the developer and support for the plugin, has been sick with covid since April and is still in the hospital. He is expected to make a full recovery and be back actively supporting this product. It’s just going to take some time–probably a couple of months.

    Thanks for your patience.

    Respectfully,

    Debra
    Neah Plugins

    • This reply was modified 3 years, 5 months ago by Neah Plugins.

    Hi Debra at Neah Plugins, Please let us know how Cyrus is doing, if he’s recovered, and when he might be available to support this popular NP Quote Request WooCommerce plugin. My client recently purchased the Plus version and there are no support follow up emails from support.

    Your plugin is very helpful, both the free and the Plus versions. Please provide an update on continuing support. Thank you.

    Hello,

    I hope you and your employees are keeping good health.

    Please reply to my support email on Contact Us page.

    The plugin ‘NP WooCommerce Cart & Quote to PDF’ is not allowed to download.

    Thank you,

    Plugin Author Neah Plugins

    (@gplsaver)

    Ken Mick
    Sorry for the late response.
    Can you resend your support question again to [email protected] ?
    thanks.

    Plugin Author Neah Plugins

    (@gplsaver)

    @ppaktae
    I have responded in your original thread

    Hi Cyrus,

    Thank you for the recent plugin update. I am very happy you to see you are recovered, back, and active.

    FYI, I’m successfully using your NP Quote Request WooCommerce with the WooCommerce addons plugin WooCommerce Extra Product Options By ThemeComplete, https://codecanyon.net/item/woocommerce-extra-product-options/7908619 It’s a great combination.

    Plugin Author Neah Plugins

    (@gplsaver)

    Thank you Ken,
    I am back and will continue to support this plugin.

Viewing 8 replies - 1 through 8 (of 8 total)
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