Spectra shapes do not work when placed inside a container – 2024

  • Resolved scorpionka

    (@scorpionka)


    7 months, 1 week ago

    The Spectra forms don’t work – it gives an error when trying to send a message. When the form is outside the container, everything works. On this site, the original form is located under the spoiler “Did you find an error or inaccuracy”/”Нашли ошибку или неточность”?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi @scorpionka,

    Thanks for getting in touch with us.

    I have checked on my installation and it is working fine, here is the reference video: https://d.pr/v/FL7QbQ

    Please let me know the missing steps so that I can replicate the issue.

    Looking forward to hearing from you.

    Have a nice day!

    Thread Starter scorpionka

    (@scorpionka)

    Hello! I checked on a separate entry – everything works. It doesn’t work when I insert this form into the record template.

    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi @scorpionka,

    Can you please create the template again and check on it.

    Please try and let me know how it goes.

    Have a nice day!

    Thread Starter scorpionka

    (@scorpionka)

    Good evening! Thanks!I will try, I will unsubscribe as soon as possible. I forgot to explain: I want the form to open when you click on the spoiler (this is the “Details” block from Gubernberg) or Accordion Block. Perhaps this is also why the form doesn’t work?

    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi @scorpionka,

    Sorry for the inconvenience caused to you.

    I request you open a support ticket from here:https://wpspectra.com/support/ so that our support dev can check further and assist you.

    Have a nice day!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Spectra shapes do not work when placed inside a container – 2024’ is closed to new replies.