Spectra stop to work each morning (strange)

  • Resolved Kins

    (@kins)


    1 year, 8 months ago

    Hello.

    I have a really strange problem.

    I made a website for a client with Spectra and Astra pro (child).
    Every morning, the website is broken: I have to desactivate reactivate Spectra plugin to fix it…

    What could the problem be ?

    The only process that occurs at night is the autobackup with udraft plus… but if I do a manual backup, there is no problem.

    Have you an idea?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @kins,

    Sorry for the inconvenience caused to you.

    Here is a debugging step that will help you to resolve the issue.

    1. Make sure you are using the latest version of the Spectra 
    2. Regenerate Assets from Spectra admin dashboard
    3. Clear server side cache by getting in touch with the hosting provider
    4. Empty cache and hard reload while on the editor screen. Here’s how: https://share.bsf.io/2NumNvZ2

    I hope the above information will work for you. Let me know how it goes.

    Have a nice day!

    Thread Starter Kins

    (@kins)

    @mohsinbsf
    Hello. I have finally resolved this.

    After many (many) tries it was simply a problem with the wp_memory_limit that was too high for the server… Incredible ??

    Thank you

    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @kins,

    Thanks for confirmation, I am going to mark this thread close. Please feel free to open a new thread if you face any issue in future.

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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