Speed analysis won’t run

  • Resolved rowanwolf

    (@rowanwolf)


    7 years ago

    I have attempted to get the “Speed Analysis” to run several times. I have gone through all of the available options on all areas and saved each. The only thing that actually seemed to run was the Database cleanup.

    The Dashboard shows
    Cache 100%; Resource mins 33%; Databases 40%; Group resources 50%.

    However, the speed analysis page is blank beyond headers.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author JoomUnited

    (@joomunited)

    Hi,

    Thanks for contacting us.
    Can you please share me a screenshot to take a look? Us there any error in your browser console?

    Cheers,

    Thread Starter rowanwolf

    (@rowanwolf)

    screen shot of speed analysis

    Sorry. Don’t see a way to directly share a screen shot

    Plugin Author JoomUnited

    (@joomunited)

    Hi,

    As I’m not not able to reproduce that, could you create an account on JoomUnited website, I’ll activate an access to support so we can take a look right at your website to fix that.It’s really important that we fix this for everyone ??

    Please proceed and give me your ID here, on this post.

    https://www.joomunited.com/login-register?view=login

    Cheers,

    Thread Starter rowanwolf

    (@rowanwolf)

    My ID at JoomUnited is Librewolf

    Plugin Author JoomUnited

    (@joomunited)

    OK great, the support access is activated on your account. Please drop us a ticket on the JoomUnited Support mentioning this post and we’ll take care of the problem.

    Thanks for reporting!

    Thread Starter rowanwolf

    (@rowanwolf)

    The issue has been resolved after working with JoomUnited tech support. Not sure what they did, but speed analysis is now working!

    Problem resolved

    Plugin Author JoomUnited

    (@joomunited)

    Hi,

    I’m glad your issue is addressed!

    If you like the plugin it would be cool to drop us a review, it really helps us especially our support team here. Direct review link: https://www.ads-software.com/support/plugin/wp-speed-of-light/reviews/

    Thanks a lot!

    Cheers,

    • This reply was modified 6 years, 12 months ago by JoomUnited.
Viewing 7 replies - 1 through 7 (of 7 total)
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