• Resolved xizzeeweb

    (@xizzeeweb)


    When I try the speed test it says your servers cannot connect to Google. Try again.

    I’ve tried multiple times with no success.

    Any advice?

    Thanks,
    Eileen

    The page I need help with: [log in to see the link]

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  • Plugin Support Pavel Dosev

    (@pdosev)

    Hello @xizzeeweb

    The speed test feature in our plugin is integrated via a third-party service provided by Google. We use it to provide direct access from the plugin to the Google page insight tool.

    Unfortunately, they impose restrictions on their end, which includes a rate limit that will restrict usage of the speed test when it is experiencing a higher load. Unfortunately, we have no control over this limit.

    What we can recommend you is to try using it later or use the page insight directly from their website, which isn’t restricted in the same way and generates the same report:

    https://pagespeed.web.dev/

Viewing 1 replies (of 1 total)
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