Speedup Processing

  • Resolved brgreene

    (@brgreene)


    4 years, 7 months ago

    Can you advise the factors that effect the speed of processing. It appears to take about 30 seconds from the time the Place Order button is pressed until the payment is processed. Customers are thinking my site is frozen.

    Is there a way to customize the message. I have it set to processing. Is there a way to add additional message such as “Processing – may take up to 1 Minute”.

    • This topic was modified 4 years, 7 months ago by brgreene.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @brgreene,

    In most cases a slow checkout is linked to 3rd party plugins hooking in to the WooCommerce action woocommerce_payment_complete.

    That action triggers emails to the customer and anything related to stock, fulfillment etc. For that reason it can be pretty slow. The actual payment process piece is most likely not the culprit for your slow checkout experience.

    Yes you can make the processing message say whatever you would like. Follow our templates tutorial. The path you are looking for is woo-payment-gateway/templates/loaders/processing-plain.php

    Templates Tutorial

    Kind Regards,

    Thread Starter brgreene

    (@brgreene)

    I edited the processing-plain.php. Is there a way to edit the loader that appears when a PayPal order is placed.

    Plugin Author Payment Plugins

    (@mrclayton)

    No, there is no corresponding loader for PayPal. You would need to add that using custom code.

Viewing 3 replies - 1 through 3 (of 3 total)
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