• Resolved agod

    (@agod)


    After sending a test email with Check & Log Email the email test returns a score of 96 and three things to address.

    One of the issues is landing emails in the spam folder. It deals with SPF and the stated issue is as follows:
    Your “from” address does not match your SPF “from” address

    In the Check & Log Email from address field I only used address that have been Authorized at account.mailpoet.com

    The only thing I can think of that may be causing the issue is an incorrectly written SPF record.
    In the follow, can you point out my error if incorrect? Would the other record conflict:

    1.
    TYPE: TXT Record
    HOST: @
    VALUE: v=spf1 a:include:spf.example.com a:include:spf.sendingservice.net ~all

    2.
    TYPE: TXT Record
    HOST: agle
    VALUE: v=spf1 include:sendgrid.net ~all

    3.
    TYPE: MX Record
    HOST: @
    VALUE: mx1.example.com

    4.
    TYPE: MX Record
    HOST: @
    VALUE: mx2.example.com

    5.
    TYPE: MX Record
    HOST: agle
    VALUE: mx.sendgrid.net
    PRIORITY: 1

Viewing 1 replies (of 1 total)
  • Hi @agod,

    It seems you have two SPF records: 1. and 2.

    Please remove both of them and create a single one. It should look like this:

    v=spf1 a:include:spf.example.com include:sendgrid.net ~all

    Thanks!

Viewing 1 replies (of 1 total)
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