Spinner keeps spinning after form validation

Hello @moanax,

I just try to send a message in the form in the site you linked and I saw the behavior you describe above. This problem may be related to a conflict of CF7 script with another plugin or your active theme. Is it possible that you’re using a cache plugin? If so, can you please disable it and try to send a message? If works, try to add an exception to CF7 in the handling of scripts.

By the way, can you please add a screenshot of the code of the Form tab of this form? This can help us to detect possible issues related to markup errors or use of names reserved for tags.

Hope this helps you.

Best regards,
Yordan.

Hello Yordan,

Thank you for answering my request.

Here are the screenshots

Yes I’m using a cache plugin, I have empty the cache and disabled it.
But it remains the same.

When I test on the same computer that connects on wordpress it works but when I test with my phone or other computer, it never work.

Even the form validation does not work (for example if I left blank the file upload field), the form validates but no notification about blank field, only spinner.

Best regards

Moana

PS: I don’t know how to attach a screenshot here so I pasted code bellow.

<label> Nom
[text* your-nom] </label>
<label> Prénom
[text* your-prenom] </label>
<label> Date de naissance
[date* your-date] </label>
<label> Lieu de Naissance
[text* your-lieu] </label>
<label> Téléphone
[tel* your-telephone] </label>
<label> Email
[email* your-email] </label>
<label> Adresse
[text* your-adresse] </label>
<label> BP
[text* your-bp] </label>
<label> Ville
[text* your-ville] </label>
<label> Pays
[select* your-pays use_label_element include_blank “Afghanistan” “Afrique du Sud” “Albanie” “Algérie” “Allemagne” “Angola” “Antigua-et-Barbuda” “Arabie saoudite” “Argentine” “Arménie” “Australie” “Autriche” “Azerba?djan” “Bahamas” “Bahre?n” “Bangladesh” “Barbade” “Belau” “Belgique” “Belize” “Bénin” “Bhoutan” “Biélorussie” “Birmanie” “Bolivie” “Bosnie-Herzégovine” “Botswana” “Brésil” “Brunei” “Bulgarie” “Burkina” “Burundi” “Cambodge” “Cameroun” “Canada” “Cap-Vert” “Chili” “Chine” “Chypre” “Colombie” “Comores” “Congo” “Cook” “Corée du Nord” “Corée du Sud” “Costa Rica” “C?te d’Ivoire” “Croatie” “Cuba” “Danemark” “Djibouti” “Dominique” “écosse” “égypte” “émirats arabes unis” “équateur” “érythrée” “Espagne” “Estonie” “états-Unis” “éthiopie” “Fidji” “Finlande” “France” “Gabon” “Gambie” “Géorgie” “Ghana” “Grèce” “Grenade” “Guatemala” “Guinée” “Guinée-Bissao” “Guinée équatoriale” “Guyana” “Ha?ti” “Honduras” “Hongrie” “Inde” “Indonésie” “Iran” “Irak” “Irlande” “Islande” “Isra?l” “Italie” “Jama?que” “Japon” “Jordanie” “Kazakhstan” “Kenya” “Kirghizistan” “Kiribati” “Kowe?t” “Laos” “Lesotho” “Lettonie” “Liban” “Liberia” “Libye” “Liechtenstein” “Lituanie” “Luxembourg” “Macédoine” “Madagascar” “Malaisie” “Malawi” “Maldives” “Mali” “Malte” “Maroc” “Marshall” “Maurice” “Mauritanie” “Mexique” “Micronésie” “Moldavie” “Monaco” “Mongolie” “Mozambique” “Namibie” “Nauru” “Népal” “Nicaragua” “Niger” “Nigeria” “Niue” “Norvège” “Nouvelle-Zélande” “Oman” “Ouganda” “Ouzbékistan” “Pakistan” “Palestine” “Panama” “Papouasie – Nouvelle Guinée” “Paraguay” “Pays-Bas” “Pérou” “Philippines” “Pologne” “Polynésie fran?aise” “Portugal” “Qatar” “République centrafricaine” “République démocratique du Con” “République dominicaine” “République tchèque” “Roumanie” “Royaume-Uni” “Russie” “Rwanda” “Saint-Christophe-et-Niévès” “Sainte-Lucie” “Saint-Marin” “Saint-Siège” “Saint-Vincent-et-les-Grenadine” “Salomon” “Salvador” “Samoa occidentales” “Sao Tomé-et-Principe” “Sénégal” “Seychelles” “Sierra Leone” “Singapour” “Slovaquie” “Slovénie” “Somalie” “Soudan” “Sri Lanka” “Suède” “Suisse” “Suriname” “Swaziland” “Syrie” “Tadjikistan” “Tanzanie” “Tchad” “Tha?lande” “Togo” “Tonga” “Trinité-et-Tobago” “Tunisie” “Turkménistan” “Turquie” “Tuvalu” “Ukraine” “Uruguay” “Vanuatu” “Venezuela” “Viêt Nam” “Yémen” “Yougoslavie” “Zambie” “Zimbabwe”] </label>
<label>Fichier à joindre pour valider l’inscription
(acte de naissance ou pièce d’identité, 4mo max au format jpg, jpeg ou pdf.)
[file* your-fichier filetypes:pdf|jpg|jpeg limit:4mb]</label>
[submit “Je m’inscris”]

It is okay for me now, there was a security code to deny access for REST API for other users than admin.
Thank you for indications Yordan.
Moana