Spinning wheel after moving WP installation

  • Hi all,

    I recently tried out CF7 in a “practice WP installation” and it seems great. Worked without issues while I was learning how to use it.

    This morning I moved the WP directory up to my main directory, and the form now gets stuck on the spinning icon next to the send button.

    Nothing else has changed except that I moved the WP directory. Not sure if reinstalling the plugin will do it, but I’ll probably try that now.

    Edit: Error when trying to save page: “Updating failed. The response is not a valid JSON response.

    Edit: Reinstalled plugin and still getting spinning icon.
    Edit: Same result in Chrome and Safari

    Any suggestions appreciated!

    • This topic was modified 4 years, 12 months ago by -andrew-.
    • This topic was modified 4 years, 12 months ago by -andrew-. Reason: added reinstall and browser notes
    • This topic was modified 4 years, 12 months ago by -andrew-. Reason: Added JSON error note

    The page I need help with: [log in to see the link]

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  • The spinning arrow is a common sign of a JavaScript conflict.

    Switch temporarily (nothing will be lost when you switch back) to a WP default theme & disable all plugins other than Contact Form 7 to see if the problem goes away.

    If it does you can switch back to your theme & re-activate each plugin one by one to see when the problem occurs.

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