• Resolved moddersnuit

    (@moddersnuit)


    guest visitors get bookly spinning wheel forever.
    Only logged in users can see the bookly form
    Did a fresh install of wordpress. using only bookly lite plugin.
    Running PHP version: 5.6.16
    Problem is with every theme.
    I don’t have any other plugins installed.
    Please help me.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Bookly

    (@ladela)

    Hi!

    It seems like you have ‘Create WP users for customers’ option enabled in settings.
    With this option enabled you also need to insert Appointment list shortcode to the page so customers can login to their existing accounts.
    Otherwise, you may disable this option.

    Thanks!

    Thread Starter moddersnuit

    (@moddersnuit)

    please look at https://pp.joepprevoo.nl
    I don’t have Create WP users for customers’ option enabled
    The wheel keeps spinning for guest view no matter what I try
    This is not resolved!

    • This reply was modified 7 years, 6 months ago by moddersnuit.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @moddersnuit This is very important: please do not send the plugin author any credentials to your site. It’s extremely unsafe and the author really must not make that request.

    @ladela I’m pretty sure that this has come up before.

    I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

    https://codex.www.ads-software.com/Forum_Welcome#The_Bad_Stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

    Thread Starter moddersnuit

    (@moddersnuit)

    I fully understand. Thank you for pointing that out.
    I hope the author is still willing to help me.

    Thread Starter moddersnuit

    (@moddersnuit)

    When viewing the page as admin all is fine but viewing as guest (logged out admin) and clearing the browser cache !!!!!!
    Like a new visitor would have then the spinning wheel comes up.
    problem is with chrome and safari so it must be something else.
    Hope you can figure out the problem.
    I would like to buy the full version but if the lite version has problems I am afraid to buy the full version.

    Thread Starter moddersnuit

    (@moddersnuit)

    Found the solution myself. inspect element console pointed to Failed to load resource: the server responded with a status of 401 (Authorization Required)
    The problem was the captcha protection in the admin part. Disabling that fixed the problem. My SP disabled it for me. Hope other people running into this problem can benefit from this.

    Plugin Author Bookly

    (@ladela)

    Hi!

    Thank you for being proactive in searching for solution!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘spinning wheel forever’ is closed to new replies.