• Resolved naresh11381

    (@naresh11381)


    Hi,
    I can see the premium version allows you to split based on whether a product is in or out of stock. Can it split based on if a product is in-stock or available for backorder?

    I also noticed the plugin is $275 which is fine, but it seems you have no 30-day guarantee or similar. It’s a lot to spend if it doesn’t fit our workflow. Are you able to offer a money-back if it doesn’t work as needed for my client?

    Thanks
    Nik

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support ibulbworksupport

    (@ibulbworksupport)

    Can it split based on if a product is in-stock or available for backorder?

    Yes, you have to set the out stock product as “Allow Backorder” to use this method.

    Are you able to offer a money-back if it doesn’t work as needed for my client?

    You can review our policy here.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @naresh11381 we working hard to make this plugin bug free. A lot of features added on users’ requests. You are asking about the money back guarantee but we are providing you lifetime multi-site license with all future upgrades. We appreciate your concerns but we always prefer that you schedule a screen sharing session to test you scenario online. No need to go for a blind purchase.

    Thread Starter naresh11381

    (@naresh11381)

    A lifetime license doesn’t help if it doesn’t work for my clients set up. They have a complex site with lots of customisations, I need to test it will work ok and then they need to test it. I’m not sure how you sharing your screen will show whether it works for my set up?

    It’s a lot of money to spend for it to hopefully work. Your policy combined with your pricing does come across as exploitive.

    Freddie Jacobs

    (@freddiejacob)

    @naresh11381 I would suggest you not to purchase this plugin because most of premium the buyers are using this plugin from a number of weeks or months. Once they get satisfied with the free version so they decided to upgrade for the premium version. As they were sure what exactly they needed, so they proceeded. We have spent a number of years to make this plugin a mature product. We can not afford handing over the premium copy with pre-purchase doubts and complaining attitude. Excuse me.

    Thanks,
    Freddie

    Thread Starter naresh11381

    (@naresh11381)

    Hi Freddy, thanks for your feedback. I cannot test the plugin as out of stock order splitting is only available for premium. As you don’t have a working demo or any kind of guarantee it’s difficult purchase to know it’s even compatible with my 35+ plugins. To be clear, I’m not asking you to hand anything over, and yes I have doubts but that’s not targeted at you personally, it’s just due to my understanding and experience with dealing with larger complex stores. Thanks for your time.

Viewing 5 replies - 1 through 5 (of 5 total)
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