Spotlight Support Guidelines

  • Plugin Author Mark Zahra

    (@markzahra)


    4 years, 6 months ago

    Hey, thank you for trying out Spotlight and visiting our support forum.

    Please read our support guidelines below before opening a new topic so we can be sure to provide the best level of support.

    Spotlight PRO
    If you have a valid Spotlight PRO license or are interested in the premium version of Spotlight, please contact us through our website. We can only answer questions about the free version of Spotlight in these forums.

    Search the forum
    Your question may have already been asked and answered in a previous topic, so have a quick look through the recent topics to see if you can find your answer.

    Troubleshooting steps
    We’re constantly documenting new troubleshooting steps based on the feedback we receive in support, so the solutions provided in our documentation here may be exactly what you’re looking for.

    If none of the above options apply to you, please create a new topic. When doing so, please include the steps taken to reproduce your issue and a link to the page where we can see it happening, if possible.

    It’s best if you also include your version number for both Spotlight and WordPress.

    We do this to be able to provide the best and most timely support possible, so your cooperation is really appreciated. Thanks for reading!

    • This topic was modified 4 years, 6 months ago by Mark Zahra.
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