Square Access Token issue

Hi there @mudassir417,

Thanks for reaching out.

If you go to?WooCommerce > Settings > Square,?there should be a button there you can use to disconnect your site from Square:

Once that’s done, you can then reconnect your site to Square on the same page:

• click “Connect with Square.”
• Log in to your Square account (you’ll be prompted to do so if necessary)
• Select “That’s My Site – Redirect Me” to return to your site.

Let us know if this helps.

you didn’t understand my query. Square is connected to the site, payment is receiving. Despite of this getting error messages ” there was a problem with your Square Access Token” daily. There is also log file generated by Square in woocommerce error log status.

Hello @mudassir417,

Thank you sharing additional information about the issue you are facing.

To have a closer look, can you please share a full-page screenshot of the error, as well as a screenshot of what you see under?WooCommerce → Settings → Square → Settings? You can use?https://prnt.sc/?or?https://snipboard.io?to share screenshots here.

We would appreciate it if you could share a copy of the following as well:

• System Status Report?which you can find via WooCommerce > Status > Get system report > Copy for support.
• Fatal error logs?(if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via?https://gist.github.com/?and send the link here.

?Thanks!

Please see print screen, system report and error log

https://prnt.sc/1kniLI_6l6CJ

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2024-07-06T03:02:44+00:00 NOTICE Request
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2024-07-06T05:33:50+00:00 NOTICE Request
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2024-07-06T06:45:50+00:00 NOTICE Request
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2024-07-06T11:36:57+00:00 NOTICE Request
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2024-07-06T14:58:20+00:00 NOTICE Response
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Hi @mudassir417

Thanks for sharing further updates.

The error log suggests that everything is correct and should work smoothly without any problems. Also, we addressed this token notification issue in version 4.6.1, so it shouldn’t reoccur if you’re using the latest version.

However, since you’re still experiencing this issue, let’s work together on some troubleshooting steps to resolve it. First up, it looks like you’re using an older version of MySQL, so go ahead and update that to the latest version. After that, you’ll need to increase your PHP Post Max Size from 256 MB to 2 GB and the PHP Time Limit from 30 to 1200. If you need assistance, contact your hosting provider.

Once you’ve adjusted as above, head over to WooCommerce → Status → Tools, and do the following:

• WooCommerce transients – Clear
• Expired transients – Clear
• Clear template cache – Clear
• Capabilities – Reset Capabilities
• Clear customer sessions -Clear
• Product lookup tables – Regenerate
• Regenerate the product attributes lookup table – Regenerate

Next, clear your browser and site cache. Once you’ve done that, go ahead and enable the debug mode in your Square settings. After this, disconnect, deactivate, and then reactivate and reconnect it.

I hope this helps! Please let us know how it goes or if you need further assistance.

Hello @mudassir417,

We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to?start a new thread?if you have any more questions.

Thanks!