Square check out credit card form not showing.

  • Resolved DemetriusThornton

    (@demetriusthornton)


    3 months ago

    i’ve been using the Square plug-in for a number of years recently the credit card form stopped appearing on the checkout page of the website. I have checked the number of things and I am unable to get this credit card form to appear Apple Pay seems to be working although I haven’t tested it in with the actual payment but it’s just a credit card form that’s not working. I’ve removed out of the plug-ins. I have tried using the Woo commerce storefront theme and still the square credit card form does not appear. when I’ve added another option for check out payments using stripe, it shows up fine, but square does not.

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  • Hey there, @demetriusthornton! Thanks for contacting us. I’m happy to help you.

    I’ve removed out of the plug-ins

    Just to confirm, to make sure we are not overlooking anything, when you tried this, Woo and Square were the only plugins active and the issue persisted, correct?

    Can you please share your website’s URL so we can take a look?

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Looking forward to your reply.

    Have a wonderful day!

Viewing 1 replies (of 1 total)
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