Square Not Splitting Tax into Line Items

  • Resolved Reaxion

    (@reaxion)


    4 months, 2 weeks ago

    Hi,

    Our product inventory is not set to sync between Square and Woo – they are accommodations/hotel rooms, if that matters.

    The site appears to be working perfectly and charges Canadian Taxes (GST & PST) great, and all line items are split on emailed receipts, however, when the total charged amount (price of item + taxes) arrives at Square as a lump sum with taxes and price of product combined as a total. To remit taxes to the government, a manual calculation is required, but it would be great if Squared stored what each tax total is at Squared like other products.

    Is tax line items not displaying at Squared sound like a plugin problem or a Square problem?

    Thanks!
    Scott

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hey there, @reaxion! Thanks for contacting us. I’m happy to help you.

    Is tax line items not displaying at Squared sound like a plugin problem or a Square problem?

    To confirm, on your website this is all shown correctly, right?

    You are seeing this issue specifically on Square?

    If you are only seeing the issue on Square’s side, I suggest reaching out to them so they can take a look at this ??

    Please let us know if there’s anything else we can do to help or if you have any questions.

    Have a wonderful day!

Viewing 1 replies (of 1 total)
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