• Resolved athira

    (@athirapragmatic)


    How to fix it “Error: Square was unable to complete the transaction. Please try again later or use another means of payment.”

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter athira

    (@athirapragmatic)

    Array
    (
    [0] => stdClass Object
    (
    [category] => INVALID_REQUEST_ERROR
    [code] => MISSING_REQUIRED_PARAMETER
    [detail] => Missing required parameter.
    [field] => card_nonce
    )

    )
    Order status changed from Pending payment to Failed.

    melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    HI there!

    Typically issues like this are caused by either a conflict with the theme or with another plugin as some of the processes as checkout is being interrupted.

    I would suggest a theme and plugin conflict test as explained at https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    I confirm the same error with latest version of your plugin and WP 4.9.6 with default theme twenty-seven, changing the theme makes no difference. Our square account is active and the location is confirmed. Square support have directed back to woocommerce. would like this fixed or some way to test this further.

    Further, to save some time i can confirm every plugin is deactivated leaving only woocommerce and your square plugin are active, same result. ??

    Just a followup, what fixed it was to disconnect square, log into square in the same browser, connect square in wordpress and ensure there is a test product of at least $1. Worked.

    Thank you jkeysemg this helped me, too. I noticed there was no location chosen and was not able to choose one. I disconnected square through woocommerce and reconnected and it went through.

    Had same exact issue… thanks jkeysemg
    Wondering if this just happens periodically?
    Was working for a while, then just stopped (maybe on plugin update or something)?

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Square payment error’ is closed to new replies.