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Resolved modabbir
(@modabbir)

2 years, 2 months ago

Getting this error.

Square Payment Failed (Status code BAD_REQUEST: Invalid verification_token: PAYMENT_SOURCE_MISMATCH) Order status changed from Pending payment to Failed.

The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)

xue28 (woo-hc)

(@xue28)

2 years, 2 months ago

Hi @modabbir

Thanks for reaching out!

I understand that you are getting this error on your site.

I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

Thanks!

Thread Starter

modabbir

(@modabbir)

2 years, 2 months ago

System Status Report

WordPress Environment

WordPress address (URL): https://mercado.co.fk
Site address (URL): https://mercado.co.fk
WC Version: 7.3.0
REST API Version: ?</img> 7.3.0
WC Blocks Version: ?</img> 9.1.5
Action Scheduler Version: ?</img> 3.5.2
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: en_GB
External object cache: –

Server Environment

Server Info: LiteSpeed
PHP Version: 8.0.26
PHP Post Max Size: 128 MB
PHP Time Limit: 420
PHP Max Input Vars: 10000
cURL Version: 7.84.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 8.0.31-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 7.3.0
WC Database Prefix: kpV4u_
Total Database Size: 115.81MB
Database Data Size: 96.97MB
Database Index Size: 18.84MB
kpV4u_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
kpV4u_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
kpV4u_woocommerce_order_items: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
kpV4u_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.45MB + Engine InnoDB
kpV4u_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
kpV4u_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_2_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_2_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_2_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_2_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_2_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_2_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_2_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
kpV4u_2_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_2_options: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
kpV4u_2_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_2_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
kpV4u_2_sgpb_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_2_sgpb_subscription_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_2_tec_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_2_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_2_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_2_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_2_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_3_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_3_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
kpV4u_3_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_3_options: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
kpV4u_3_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_3_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
kpV4u_3_tec_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_3_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_3_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_3_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_3_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_4_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_4_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_4_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_4_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_4_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_4_sgpb_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_4_sgpb_subscription_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_4_tec_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_4_tec_occurrences: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_4_tec_series_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_actionscheduler_actions: Data: 1.52MB + Index: 0.97MB + Engine InnoDB
kpV4u_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_actionscheduler_logs: Data: 1.52MB + Index: 0.41MB + Engine InnoDB
kpV4u_atum_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_atum_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_atum_product_data: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kpV4u_auction_software_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_ayspoll_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_ayspoll_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_ayspoll_polls: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_ayspoll_reports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_ayspoll_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_blogmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_blogs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_commentmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
kpV4u_comments: Data: 0.31MB + Index: 0.28MB + Engine InnoDB
kpV4u_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_eum_logs: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
kpV4u_ewwwio_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_fwantispam_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_gla_budget_recommendations: Data: 0.20MB + Index: 0.11MB + Engine InnoDB
kpV4u_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kpV4u_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_jetpack_waf_blocklog: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_litespeed_avatar: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_litespeed_img_optm: Data: 0.31MB + Index: 0.20MB + Engine InnoDB
kpV4u_litespeed_img_optming: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kpV4u_litespeed_url: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
kpV4u_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
kpV4u_mailchimp_carts: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
kpV4u_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_options: Data: 11.45MB + Index: 0.44MB + Engine InnoDB
kpV4u_postmeta: Data: 16.52MB + Index: 7.03MB + Engine InnoDB
kpV4u_posts: Data: 17.52MB + Index: 1.23MB + Engine InnoDB
kpV4u_pv_commission: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_rank_math_analytics_gsc: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
kpV4u_rank_math_analytics_inspections: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
kpV4u_rank_math_analytics_objects: Data: 0.16MB + Index: 0.06MB + Engine InnoDB
kpV4u_rank_math_internal_links: Data: 0.19MB + Index: 0.06MB + Engine InnoDB
kpV4u_rank_math_internal_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
kpV4u_registration_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
kpV4u_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_revslider_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_rnb_availability: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_rnb_inventory_product: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_say_what_strings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
kpV4u_simple_auction_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_site: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_sitemeta: Data: 0.25MB + Index: 0.03MB + Engine InnoDB
kpV4u_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_tec_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_tec_occurrences: Data: 0.19MB + Index: 0.14MB + Engine InnoDB
kpV4u_tec_series_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_term_relationships: Data: 0.13MB + Index: 0.08MB + Engine InnoDB
kpV4u_term_taxonomy: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
kpV4u_termmeta: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
kpV4u_terms: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
kpV4u_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_trp_gettext_en_gb: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kpV4u_ts_poll_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_ts_poll_questions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_usermeta: Data: 1.52MB + Index: 0.53MB + Engine InnoDB
kpV4u_users: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
kpV4u_votes_custom_field_contestant: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kpV4u_votes_custom_registeration_contestant: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kpV4u_votes_post_contestant_track: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_votes_tbl: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
kpV4u_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kpV4u_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_wc_product_meta_lookup: Data: 0.14MB + Index: 0.30MB + Engine InnoDB
kpV4u_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_wcfm_daily_analysis: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
kpV4u_wcfm_delivery_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_wcfm_delivery_orders_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_detailed_analysis: Data: 11.52MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_enquiries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_enquiries_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_enquiries_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_enquiries_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_fbc_chat_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_fbc_chat_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_wcfm_fbc_chat_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_fbc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_following_followers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_marketplace_orders: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
kpV4u_wcfm_marketplace_orders_meta: Data: 0.38MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_marketplace_product_multivendor: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_wcfm_marketplace_refund_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_marketplace_refund_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_marketplace_reverse_withdrawal: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_marketplace_reverse_withdrawal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_marketplace_review_rating_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_marketplace_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_marketplace_reviews_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_marketplace_reviews_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_marketplace_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_marketplace_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_marketplace_store_taxonomies: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_marketplace_vendor_ledger: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_marketplace_withdraw_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_marketplace_withdraw_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_membership_subscription: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_wcfm_messages: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_messages_modifier: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_messages_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_support: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_support_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_support_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcfm_support_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wepos_cashier_outlet: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wepos_counters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wepos_login: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wepos_outlets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kpV4u_wfconfig: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
kpV4u_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wffilemods: Data: 11.55MB + Index: 0.00MB + Engine InnoDB
kpV4u_wfhits: Data: 0.30MB + Index: 0.08MB + Engine InnoDB
kpV4u_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
kpV4u_wfknownfilelist: Data: 8.52MB + Index: 0.00MB + Engine InnoDB
kpV4u_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wflogins: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
kpV4u_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
kpV4u_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kpV4u_wfstatus: Data: 0.17MB + Index: 0.09MB + Engine InnoDB
kpV4u_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_woo_ua_auction_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_woodmart_wishlist_products: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_woodmart_wishlists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wpforms_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_wpforms_entry_fields: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kpV4u_wpforms_entry_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_ycd_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_yoast_indexable: Data: 1.52MB + Index: 0.50MB + Engine InnoDB
kpV4u_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
kpV4u_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kpV4u_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kpV4u_yoast_seo_links: Data: 0.16MB + Index: 0.14MB + Engine InnoDB
kpV4u_yoppoll_bans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_yoppoll_elements: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_yoppoll_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_yoppoll_other_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_yoppoll_polls: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_yoppoll_skins: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
kpV4u_yoppoll_subelements: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_yoppoll_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kpV4u_yoppoll_votes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

Post Type Counts

attachment: 1714
bigcommerce_sync_log: 1
cms_block: 4
contestants: 21
cookielawinfo: 6
custom_css: 3
elementor_library: 1
elementor-hf: 1
event: 1844
event_listing: 1
event-recurring: 3
feedback: 1
header_footer: 1
inventory: 9
is_search_form: 1
it_epoll_poll: 2
jetpack_migration: 2
job_listing: 1
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
mc4wp-form: 1
nav_menu_item: 43
o-discount: 1
o-list: 1
oembed_cache: 8
page: 29
polylang_mo: 3
post: 1
product: 424
product_variation: 280
shop_order: 225
shop_order_refund: 1
tribe_event_series: 3
tribe_events: 42
tribe_organizer: 1
tribe_venue: 16
ultimate-auction: 2
um_directory: 1
um_form: 3
user_registration: 1
wcfm_memberships: 3
wcfm_vendor_groups: 3
woodmart_layout: 8
woodmart_slide: 3
woodmart_woo_fbt: 1
wp_global_styles: 2
wp_router_page: 4739
wpautoterms_page: 1
wpcf7_contact_form: 2
wpes_setting: 1
wpforms: 1
ycdcountdown: 1

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (51)

Payment Gateway Based Fees and Discounts for WooCommerce: by Tyche Softwares – 2.8.0
Contact Form 7: by Takayuki Miyoshi – 5.7.2
Customer Email Verification PRO: by zorem – 2.1
Customize My Account for WooCommerce: by WooMatrix – 1.3.0
Elementor: by Elementor.com – 3.10.0
The Events Calendar PRO: by The Events Calendar – 6.0.3
Facebook for WooCommerce: by Facebook – 3.0.8
Anti Spam by Fullworks Pro: by Fullworks – 1.3.8
GTranslate: by Translate AI Multilingual Solutions – 2.9.14
Jetpack Boost: by Automattic - Jetpack Site Speed team – 1.6.0
Jetpack: by Automattic – 11.7.1
Limit log in attempts reloaded: by Limit log in attempts reloaded – 2.25.11
Mailchimp for WooCommerce: by Mailchimp – 2.7.6
MC4WP: Mailchimp for WordPress: by ibericode – 4.9.0
One Time Login: by Daniel Bachhuber – 0.3.1
OneSignal Push Notifications: by OneSignal – 2.3.3
Really Simple SSL: by Really Simple Plugins – 6.1.0
reSmush.it Image Optimizer: by reSmush.it – 0.4.11
Safe SVG: by 10up – 2.0.3
Say What?: by Ademti Software – 2.1.4
Shortcode in Menus: by Gagan Deep Singh – 3.5.1
Easy Updates Manager: by Easy Updates Manager Team – 9.0.14
T4B News Ticker: by Realwebcare – 1.2.6
The Events Calendar: Community Events: by The Events Calendar – 4.10.2
The Events Calendar: by The Events Calendar – 6.0.6.2
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.24

WCFM - WooCommerce Frontend Manager - Delivery: by WC Lovers – 1.2.10
WCFM - WooCommerce Frontend Manager - Ultimate: by WC Lovers – 6.6.7
WCFM - WooCommerce Frontend Manager: by WC Lovers – 6.6.7
WCFM - WooCommerce Multivendor Marketplace: by WC Lovers – 3.5.8
WCFM - WooCommerce Multivendor Membership: by WC Lovers – 2.10.6
WCFM - WooCommerce Multivendor Marketplace - REST API: by WC Lovers – 1.5.3
WCFM Marketplace Vendor Payment - Square Up: by WC Lovers – 1.0.0
WCFM - Vendor Direct Pay: by WC Lovers – 1.0.1
wePOS - Point Of Sale (POS) for WooCommerce: by weDevs – 1.2.6
When Last Login: by Yoohoo Plugins – 1.2.1
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.8.1
Multi-Step Checkout for WooCommerce (Pro): by ThemeHigh – 2.0.4
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.3.0
WooCommerce Rental & Booking System: by RedQ Team – 14.0.1
Sequential Order Numbers for WooCommerce: by SkyVerge – 1.9.7
WooCommerce Simple Auction: by wpgenie – 2.0.19
WooCommerce Square: by WooCommerce – 3.4.2
WooCommerce: by Automattic – 7.3.0
Woodmart Core: by – 1.0.35
Yoast SEO: by Team Yoast – 19.14
WP Frontend Delete Account: by Sanjeev Aryal – 1.7.0
WP Job Manager: by Automattic – 1.39.0
WP Mail SMTP: by WPForms – 3.7.0
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.10

WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.6

Inactive Plugins (3)

A2 Optimized WP: by A2 Hosting – 3.0.4
CookieYes | GDPR Cookie Consent: by CookieYes – 3.0.8
LiteSpeed Cache: by LiteSpeed Technologies – 5.3.2

Must Use Plugins (1)

WordPress automation by Installatron: by –

Settings

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: auction (auction)
auction_simple (auction_simple)
external (external)
grouped (grouped)
redq_rental (redq_rental)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?</img>
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #84 - /shop-all/
Basket: #8 - /basket/
Checkout: #9 - /checkout/
My account: #486 - /my-account/
Terms and conditions: #6665 - /terms-conditions/

Theme

Name: Woodmart Child
Version: 1.0.0
Author URL: https://xtemos.com
Child Theme: ?</img>
Parent Theme Name: Woodmart
Parent Theme Version: 7.0.4
Parent Theme Author URL: https://themeforest.net/user/xtemos
WooCommerce Support: ?</img>

Templates

Overrides: woodmart/woocommerce/archive-product.php
woodmart/woocommerce/cart/cart-item-data.php
woodmart/woocommerce/cart/cart.php
woodmart/woocommerce/cart/cross-sells.php
woodmart/woocommerce/cart/mini-cart.php
woodmart/woocommerce/checkout/form-checkout.php
woodmart/woocommerce/checkout/thankyou.php
woodmart/woocommerce/content-product-cat.php
woodmart/woocommerce/content-product.php
woodmart/woocommerce/content-single-product.php
woodmart/woocommerce/content-widget-product.php
woodmart/woocommerce/global/breadcrumb.php
woodmart/woocommerce/global/form-login.php
woodmart/woocommerce/global/quantity-input.php
woodmart/woocommerce/loop/add-to-cart.php
woodmart/woocommerce/loop/loop-end.php
woodmart/woocommerce/loop/loop-start.php
woodmart/woocommerce/loop/no-products-found.php
woodmart/woocommerce/loop/orderby.php
woodmart/woocommerce/loop/pagination.php
woodmart/woocommerce/loop/sale-flash.php
woodmart/woocommerce/myaccount/form-login.php
woodmart/woocommerce/product-searchform.php
woodmart/woocommerce/single-product/add-to-cart/grouped.php
woodmart/woocommerce/single-product/add-to-cart/variable.php
woodmart/woocommerce/single-product/meta.php
woodmart/woocommerce/single-product/product-attributes.php
woodmart/woocommerce/single-product/product-image.php
woodmart/woocommerce/single-product/product-thumbnails.php
woodmart/woocommerce/single-product/rating.php
woodmart/woocommerce/single-product/related.php
woodmart/woocommerce/single-product/sale-flash.php
woodmart/woocommerce/single-product/tabs/description.php
woodmart/woocommerce/single-product/tabs/tabs.php
woodmart/woocommerce/single-product/title.php
woodmart/woocommerce/single-product/up-sells.php
woodmart/woocommerce/single-product.php

Square

Environment: Production
Tokenization Enabled: –
Debug Mode: Off

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ?</img> Next scheduled: 2023-01-17 18:46:53 +00:00
Options: ?</img>
Notes: 23
Onboarding: completed

Action Scheduler

Complete: 2,186
Oldest: 2022-12-17 13:03:45 +0000
Newest: 2023-01-17 07:26:46 +0000

Failed: 73
Oldest: 2022-09-15 04:17:31 +0100
Newest: 2023-01-15 08:01:57 +0000

Pending: 4
Oldest: 2023-01-17 21:09:59 +0000
Newest: 2023-01-22 03:05:28 +0000

Status report information

Generated at: 2023-01-17 07:47:52 +00:00
`

Thread Starter

modabbir

(@modabbir)

2 years, 2 months ago

fatal error logs

2022-11-17T15:07:54+00:00 CRITICAL Uncaught Error: Cannot use object of type WP_Error as array in /homepages/28/d4296124516/htdocs/wordpress/wp-content/plugins/stop-spammer-registrations-plugin/stop-spammer-registrations-new.php:1207
Stack trace:
#0 /homepages/28/d4296124516/htdocs/wordpress/wp-includes/class-wp-hook.php(308): ss_sync_ip()
#1 /homepages/28/d4296124516/htdocs/wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#2 /homepages/28/d4296124516/htdocs/wordpress/wp-includes/plugin.php(565): WP_Hook->do_action(Array)
#3 /homepages/28/d4296124516/htdocs/wordpress/wp-cron.php(188): do_action_ref_array('ss_sync_ip_cron', Array)
#4 {main}
  thrown in /homepages/28/d4296124516/htdocs/wordpress/wp-content/plugins/stop-spammer-registrations-plugin/stop-spammer-registrations-new.php on line 1207

2022-11-17T15:09:06+00:00 CRITICAL Uncaught Error: Cannot use object of type WP_Error as array in /homepages/28/d4296124516/htdocs/wordpress/wp-content/plugins/stop-spammer-registrations-plugin/stop-spammer-registrations-new.php:1280
Stack trace:
#0 /homepages/28/d4296124516/htdocs/wordpress/wp-includes/class-wp-hook.php(308): ss_whitelist_ip()
#1 /homepages/28/d4296124516/htdocs/wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#2 /homepages/28/d4296124516/htdocs/wordpress/wp-includes/plugin.php(565): WP_Hook->do_action(Array)
#3 /homepages/28/d4296124516/htdocs/wordpress/wp-cron.php(188): do_action_ref_array('ss_whitelist_ip...', Array)
#4 {main}
  thrown in /homepages/28/d4296124516/htdocs/wordpress/wp-content/plugins/stop-spammer-registrations-plugin/stop-spammer-registrations-new.php on line 1280

xue28 (woo-hc)

(@xue28)

2 years, 2 months ago

Hi @modabbir

Thanks for sharing the System Status Report. I am not seeing anything suspicious here.

As for the error logs, this points to a third-party plugin that is currently not active on your site as this dates to November 2022.

Can you please provide the fatal error logs (if any) under WooCommerce > Status > Logs that starts with square.

Thanks!

Thread Starter

modabbir

(@modabbir)

2 years, 2 months ago



fatal-errors-2022-11-17-e104e1150e8d5b3281e69da62cfc0ff0.log (17/12/2022 at 9:40 PM GMT)
 View
2022-11-17T15:07:54+00:00 CRITICAL Uncaught Error: Cannot use object of type WP_Error as array in /homepages/28/d4296124516/htdocs/wordpress/wp-content/plugins/stop-spammer-registrations-plugin/stop-spammer-registrations-new.php:1207
Stack trace:
#0 /homepages/28/d4296124516/htdocs/wordpress/wp-includes/class-wp-hook.php(308): ss_sync_ip()
#1 /homepages/28/d4296124516/htdocs/wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#2 /homepages/28/d4296124516/htdocs/wordpress/wp-includes/plugin.php(565): WP_Hook->do_action(Array)
#3 /homepages/28/d4296124516/htdocs/wordpress/wp-cron.php(188): do_action_ref_array('ss_sync_ip_cron', Array)
#4 {main}
  thrown in /homepages/28/d4296124516/htdocs/wordpress/wp-content/plugins/stop-spammer-registrations-plugin/stop-spammer-registrations-new.php on line 1207

2022-11-17T15:09:06+00:00 CRITICAL Uncaught Error: Cannot use object of type WP_Error as array in /homepages/28/d4296124516/htdocs/wordpress/wp-content/plugins/stop-spammer-registrations-plugin/stop-spammer-registrations-new.php:1280
Stack trace:
#0 /homepages/28/d4296124516/htdocs/wordpress/wp-includes/class-wp-hook.php(308): ss_whitelist_ip()
#1 /homepages/28/d4296124516/htdocs/wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#2 /homepages/28/d4296124516/htdocs/wordpress/wp-includes/plugin.php(565): WP_Hook->do_action(Array)
#3 /homepages/28/d4296124516/htdocs/wordpress/wp-cron.php(188): do_action_ref_array('ss_whitelist_ip...', Array)
#4 {main}
  thrown in /homepages/28/d4296124516/htdocs/wordpress/wp-content/plugins/stop-spammer-registrations-plugin/stop-spammer-registrations-new.php on line 1280

Thread Starter

modabbir

(@modabbir)

2 years, 2 months ago

7 payment is done by Square. 3 is completed & 4 failed.

Thread Starter

modabbir

(@modabbir)

2 years, 2 months ago

There is no fatal error logs for square

xue28 (woo-hc)

(@xue28)

2 years, 2 months ago

Hi @modabbir

There is no fatal error logs for square

Please try to enable logging under WooCommerce > Settings > Square > Enable Logging.

Then, enable Square’s Sandbox Mode, replicate the order which failed and see if you can reproduce the same error message above?

If so, please provide the fatal error logs (if any) under WooCommerce > Status > Logs that starts with square.

Looking forward to your reply!

Thread Starter

modabbir

(@modabbir)

2 years, 2 months ago

How can I replicate the order?

Thread Starter

modabbir

(@modabbir)

2 years, 2 months ago

Got this error report:

01-18-2023 @ 06:12:03 - Request
 Request
method:
uri: listLocations
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.41309s

01-18-2023 @ 06:12:03 - Response
 Response
code: 200
message:
headers: Array
(
    [0] => HTTP/2 200
    [date] => Wed, 18 Jan 2023 06:12:03 GMT
    [content-type] => application/json
    [content-length] => 593
    [frame-options] => DENY
    [x-frame-options] => DENY
    [x-content-type-options] => nosniff
    [x-xss-protection] => 1; mode=block
    [square-version] => 2022-05-12
    [squareup--connect--v2--common--versionmetadata-bin] => CgoyMDIyLTA1LTEy
    [vary] => Accept-Encoding, User-Agent
    [content-encoding] => gzip
    [x-sq-dc] => iad2b
    [x-sq-region] => iad2b
    [strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: {
    "locations": [
        {
            "id": "L1APG4HNN8AM2",
            "name": "Mercado",
            "address": {
                "address_line_1": "7 Jersey Road",
                "locality": "Stanley",
                "postal_code": "FIQQ 1ZZ",
                "country": "GB"
            },
            "timezone": "America\/Argentina\/Buenos_Aires",
            "capabilities": [
                "CREDIT_CARD_PROCESSING",
                "AUTOMATIC_TRANSFERS"
            ],
            "status": "ACTIVE",
            "created_at": "2022-10-15T14:14:34.582Z",
            "merchant_id": "MLG4PMJWWR5C6",
            "country": "GB",
            "language_code": "en-GB",
            "currency": "GBP",
            "phone_number": "+44 52946",
            "business_name": "Mercado",
            "type": "PHYSICAL",
            "website_url": "https:\/\/mercado.co.fk\/",
            "business_hours": {},
            "business_email": "[email protected]",
            "instagram_username": "mercado_falklands",
            "facebook_url": "https:\/\/www.facebook.com\/mercado.co.fk",
            "logo_url": "https:\/\/square-web-production-f.squarecdn.com\/files\/7ee799fb4c58e748cc7578a7f1a6344c2970a432\/original.jpeg",
            "mcc": "7299",
            "full_format_logo_url": "https:\/\/square-web-production-f.squarecdn.com\/files\/ec40c1dceb9bf7a3c53f2fe901506555f341ea7a\/original.jpeg",
            "tax_ids": {}
        }
    ]
}

Thread Starter

modabbir

(@modabbir)

2 years, 2 months ago

Any updates?

Plugin Support

Paulo P – a11n

(@paulostp)

2 years, 2 months ago

Hello,

Status code BAD_REQUEST: Invalid verification_token: PAYMENT_SOURCE_MISMATCH

According to Square’s support, that error means that the token exists, but the payment source is different from the payment source used for the verification.

I see you have this other Square plugin installed:

WCFM Marketplace Vendor Payment – Square Up: by WC Lovers – 1.0.0

Are you also using it to collect payments? It’s possible they are conflicting.

Looking forward to hearing back from you.

Best,

Paulo

Plugin Support

Gabriel – a11n

(@gabrielfuentes)

2 years, 1 month ago

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Square Payment Failed’ is closed to new replies.