Square Payment Failed (Status code INVALID_VALUE)

  • Resolved techspt

    (@techspt)


    5 years, 8 months ago

    We are getting:

    Square Payment Failed (Status code INVALID_VALUE: The charge amount does not match the order total.)

    when trying to process an order.

    Could you please let us know what might be causing the issue and what should we do to troubleshoot?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thomas Shellberg

    (@shellbeezy)

    Automattic Happiness Engineer

    Please make sure to disconnect and reconnect Square within your plugin settings using 1.0.38. This is because your old Square authorization token is no longer good once you have upgraded to 2.0+ and reconnecting. You should be able to get this working again by disconnecting and reconnecting.

    Let me know how that goes.

    Thread Starter techspt

    (@techspt)

    Thank you for your help!

    We’ve tried the suggested and will monitor the gate for a while.

    If anything comes up will let you know.

Viewing 2 replies - 1 through 2 (of 2 total)
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