Square woocommerce not accepting credit card payments

  • Resolved digger4211

    (@digger4211)


    4 years, 9 months ago

    Hi, I recently installed the square plugin for woocommrce and tried a few test purchases but they all failed with the error code “An error occurred, please try again or try an alternate form of payment.”

    Not sure how to investigate this?

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • corsonr

    (@corsonr)

    Automattic Happiness Engineer

    Hi there,

    Which version are you using? Can you please give it a try with version 2.0.8 and see if the same issue occurs?

    I downgraded the plugin and the payments worked again.

    Hi Guys,
    I am getting error: “The provided card was declined, please use an alternate card or other form of payment”.
    While i am using real card.
    Please help on it.

    Hi guys,

    Are you using saved cards or new cards? There was an issue with saved cards that was giving this message, but new cards were working. Please let us know some more details, and we can see about getting it fixed up!

    Greetings.

    We have not heard back from you in a bit, so I will go ahead and close this thread. If you continue to have the current issue please reply and let us know, otherwise if you have a new issue open a new thread.

    Have a great day!

Viewing 5 replies - 1 through 5 (of 5 total)
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