• Resolved monarchgreen

    (@monarchgreen)


    Hi,

    I think this started happening two updates ago. Some of my gallery pages have thumbnails that are squeezed either to the side or to the top. They sometimes become fixed when I click on the image, but go back to being squeezed when I refresh the page.

    This happens on every computer, and even on the mobile site. I’ve tried deactivating image optimization and cache plugins, but the problem does not go away.

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hi @monarchgreen,

    Thanks for your inquiry.

    The most probably this issue is connected with Lazy load, please disable it and check again.

    Thread Starter monarchgreen

    (@monarchgreen)

    Tried disabling lazy load and recreating thumbnails, still no change.

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Please note that we do not see any issue related to thumbnails currently. Could you please let us know what browser you are using? Also, please provide a screenshot of the issue which you are experiencing with.

    Thank you!

    Have a nice day!

    Thread Starter monarchgreen

    (@monarchgreen)

    Turns out, it only happens when I change tabs from the first tab the page opens to. This happens with two different tab plugins that I’m using. I’ve tried viewing it from Chrome and Safari for both desktop and mobile, the same thing happens on both.

    Sorry, but I’m new here. How do I upload a screenshot?

    Thread Starter monarchgreen

    (@monarchgreen)

    Edit: I’ve uploaded it to an image hosting site

    https://ibb.co/mJhbDLL

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Please navigate to Photo Gallery / Options / General and set up Developer mode to Yes.

    Please let us know if it helps.

    Thank you!

    Have a nice day!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Squeezed thumbnails’ is closed to new replies.