src(unknown) in woocarousel

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  • Hi Albert,
    We are very sorry for the late reply. images may not show if the image size is lower than the image cropping size. So, you may try it again by disabling the cropping feature on the setting page. And you may also enable the ‘image upscaling’ feature to fix the issue.

    We have updated the plugin and made a lot of improvements. So, you may try the latest version for better performance.

    Thread Starter Dimoteca

    (@albertsauque)

    Hello Support, 5 months waiting. I fixed it by myself, just before changing plugin.

    Unfortunately, it happens again, and don’t remember what it was.

    Can you please check:
    https://www.alessandrosimoni.com/test-page

    Thanks

    Hi Albert,

    We have checked the link you provided. Unfortunately, we did not find the plugin being used there. Instead, we got a 404 page.

    By the way, if the image of any products does not show up in the product slider, it perhaps mostly because of the product image size being smaller than the image cropping size specified in the plugin’s settings.

    So, we recommend, you try using the plugin turning the image cropping feature off. And if you need to use cropping feature, then make sure your product image is larger than the cropping size, or enable the ‘image upscaling’ feature from the plugin’s settings page.

    Please do let us know if it gets fixed.

Viewing 3 replies - 1 through 3 (of 3 total)
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