SSL certificate errors

  • Resolved MrModo

    (@mrmodo)


    5 years, 1 month ago

    Hi

    I’m trying to get the Mailchimp for WooCommerce to work with our site and getting a couple of errors. The site is running on IIS if that makes any difference? SSL certificate is via Cloudflare.

    1.
    Mailchimp says: API Request Error – 500 :: CURL error :: SSL certificate problem: unable to get local issuer certificate on 1657 in C:\inetpub\wwwroot\[OUR WEBSITE]\wp-content\plugins\mailchimp-for-woocommerce\includes\api\class-mailchimp-api.php

    2.
    CURL error :: SSL certificate problem: unable to get local issuer certificate

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ryanhungate

    (@ryanhungate)

    @mrmodo thanks for writing in about this issue – but unfortunately this is outside the scope of the plugin support.

    This is a CURL error which tells you specifically that your server is not configured properly to use the “local issuer certificate”. You will be running into this if you made any external CURL requests – not just for Mailchimp.

    I would contact your web hosting company – tell them the exact same thing that you told us here – and they should be able to fix the problem for you.

    Thread Starter MrModo

    (@mrmodo)

    Thanks

    FYI

    I fixed it using this

    https://martinsblog.dk/windows-iis-with-php-curl-60-ssl-certificate-problem-unable-to-get-local-issuer-certificate/

    1) Download “cacert.pem” from here: https://curl.haxx.se/docs/caextract.html (https://curl.haxx.se/ca/cacert.pem)
    2) Save the cacert.pem to the directory on the server, where the PHP version you use, resides:
    3) Update the php.ini to point to this file
    curl.cainfo = “C:\php\extras\ssl\cacert.pem”

    Restart IIS

    Plugin Author ryanhungate

    (@ryanhungate)

    @mrmodo glad to hear you got that handled ?? Also – thanks for explaining to other folks how you got that problem fixed. It will be very helpful for anyone running into that issue.

    If you feel the plugin has done it’s job after you’ve got everything in sync – we would greatly appreciate a fair review of our plugin if you have the time to do so.

    Thanks again.

Viewing 3 replies - 1 through 3 (of 3 total)
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