SSL NOT ACTIVED

  • Resolved colette6114

    (@colette6114)


    2 years, 4 months ago

    Hi, Sorry if my english is not so good, I’ll try to do the best !
    In first, Since 3 days, I have a problem with the permaliens.(permalinks) The first page is ok but after / the name of the pages or articles I have an error 404 URL not founded. So, I have tried to disconnect the plugins one after one, to try to repare the problem.
    I have disconnected Really simple SSL. have a look that it dosn’t repare my problem, so try to reconnect and cannot do the settings no more, because there is a padlock. AND on the “site health” page, there is a security message that there is not SSL I have tried to reactive it but the message : Désolé, vous n’avez pas l’autorisation d’accéder à cette page.
    Sorry, you do not have permission to access this page.
    What can I do ? Thank you
    Cordially.

    • This topic was modified 2 years, 4 months ago by colette6114.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    Hi @colette6114,

    Please go to the WordPress general settings: settings/permalinks, and re-save the settings there.

    This should resolve the issue.

    Let me know if that helps!

    Thread Starter colette6114

    (@colette6114)

    https://www.penser-la-photographie.com/exemple-article/
    /%postname%/
    I have already tried but it doesn’t work

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    @colette6114 In that case, can you try the following:
    (for some screenshot with these instructions, see also this article: https://really-simple-ssl.com/manually-insert-htaccess-redirect-http-to-https/)

    – Go to the file manager of your website, or connect with it using FTP (for example with FileZilla).
    – Then look up the root of your website. You will find folders like ‘wp-content’, and ‘wp-admin’ there.
    – Make sure you have enabled the option to show hidden files. This will enable you to view the .htaccess file
    – Then replace the contents of your .htaccess with:

    # BEGIN WordPress
RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
# END WordPress
    Thread Starter colette6114

    (@colette6114)

    DONE ! IT IS WORKING !! ALL PAGES, ALL LINKS
    Thank you so much three days without links
    But tell me…
    The .htaccess was empty … Is that normal ?
    I already filled this, a long time ago, if I remember when I have done the website for the first time)
    Why ? Do you have an idea of that ?
    Thank you for your help so much
    Colette

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    Hi @colette6114, glad it’s resolved!

    There was an issue in a 6.x version before the current one, which could cause a conflict with another plugin, causing issues like yours with the .htaccess. I’m very sorry for the trouble caused!

    Thread Starter colette6114

    (@colette6114)

    Hi @rogierlankhorst,
    Two questions more
    1/ On the page site health, a critical message that SSL is not configured (Really Simple SSL a détecté un certificat SSL, mais n’a pas été configuré pour l’appliquer. If I click on “Activer SS” I have the same message than yesterday : “Désolé, vous n’avez pas l’autorisation d’accéder à cette page”. “Sorry you don’t have the permission to access this page”
    Is that normal ? and what do I have to do ?
    2/ When SSL will make a new update, will the problem reappear?
    Cordially

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    1) What version are you on right now? If you also can’t access the settings page if you go to the general WordPress settings/ssl, then your administrator role is probably missing the ‘manage_security’ capability. You can add the ‘manage_security’ capability by installing a ‘User Role’ plugin, and adding this capability to your administrator role.

    2) The problem is fixed in the 6.0.7 version, and I have not heard of any issues with the .htaccess since.

Viewing 7 replies - 1 through 7 (of 7 total)
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