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Resolved lucamc
(@lucamc)

4 years, 10 months ago

I start immediately with an example

This url works for me:
https://i2.wp.com/sbamcomics.it/wp-content/uploads/2020/01/new-mutants-fotogramma.jpg?resize=600%2C382

This other doesn’t work (it’s the same picture):
https://i2.wp.com/sbamcomics.it/wp-content/uploads/2020/01/new-mutants-fotogramma.jpg?resize=600%2C382&ssl=1

We cannot complete this request, remote server returned an unexpected status code (400)

Note ssl=1 at the end.

This happens with some of the images on my site, but not all of them, actually a few, one every 20 or more maybe.

Just an example of one that works (with ssl=1): https://i1.wp.com/sbamcomics.it/wp-content/uploads/2019/10/SBAM_Bacon_Roma.jpg?fit=600%2C862&ssl=1

ssl=1 is present everywhere, but in some cases there is an error. Why?

Viewing 6 replies - 16 through 21 (of 21 total)

← 1 2

calltoon
(@calltoon)

4 years, 5 months ago
I have the same issue. Even reuploading is not working. I can’t check everyday if any photo of my photogrphic website dissapeared. I am from Poland so I’m guessing that this is the EU server problem. Some of pictures are working fine, others get server 400 response. After removing ssl=1 form address picutre is presenting well.
Example picture
Pictures are coming back when “Speed up image load times” is dissabled. Enabling this option is getting my pictures out of my page.
- This reply was modified 4 years, 5 months ago by calltoon.
- This reply was modified 4 years, 5 months ago by calltoon.
Plugin Support supernovia
(@supernovia)

4 years, 5 months ago

Hi folks, I see all of the pictures you’ve linked.

If you’re having trouble with images loading, can you have your hosts check to make sure they’re not intermittently blocking us? They can unblock our IPs if needed:
https://jetpack.com/support/hosting-faq/

Thread Starter lucamc
(@lucamc)

4 years, 5 months ago

Do all hosts in europe block you?

This is not “Resolved” at all.

The only solution at the moment is NOT TO USE your cdn service!

Plugin Support Fotis
(@fstat)

4 years, 5 months ago

Hi there,

There might be many hosting providers that could be using the same service to block our CDN IPs. That’s why we’re asking you to contact them and ask them if they do.

Ciprian Ionita
(@ciprian-ionita)

4 years, 1 month ago

I have the same issue.

This URL displays the error message “We cannot complete this request, remote server returned an unexpected status code (400)”:
https://i1.wp.com/blog.seewhylearning.com/wp-content/uploads/2020/12/ComparisonApproach.png?resize=300%2C168&ssl=1

This URL displays the actual image:
https://i1.wp.com/blog.seewhylearning.com/wp-content/uploads/2020/12/ComparisonApproach.png?resize=300%2C168

This issue was present on all of the websites that I’ve ever worked upon, and where I tried to use the Jetpack CDN, it’s been going on for a couple of years at least.

Plugin Contributor Dan (a11n)
(@drawmyface)

4 years, 1 month ago

Hi @ciprian-ionita – as suggested above, can you have your hosts check to make sure they’re not intermittently blocking us? They can unblock our IPs if needed:
https://jetpack.com/support/hosting-faq/