SSL_ERROR_INTERNAL_ERROR_ALERT and ERR_QUIC_PROTOCOL_ERROR

  • Resolved Daniel

    (@dancaprilesm)


    4 years, 6 months ago

    The site goes down frequently. sometimes do not work either in Chrome nor Safari but works fine with Firefox and sometimes doesn’t works with any.

    I installed Really Simple app and the same situation happened, updated the php version and the site have the same issues.

    Currently:

    In Chrome I got this message:
    ERR_QUIC_PROTOCOL_ERROR

    In Firefox I got this message:
    SSL_ERROR_INTERNAL_ERROR_ALERT

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • @dancaprilesm It worked for me but it could be due to this image not being secure. You might need it re-upload it so it’s secure or edit the file path to include https

    Not SSL Image:
    https://www.serendipitycoffeebar.com/wp-content/uploads/2019/11/blackboard-bg-free-img-1.png

    Also, Trying clearing all browser cache

    Thread Starter Daniel

    (@dancaprilesm)

    OK. Thanks.
    After I was able to enter the webpage, I deleted that imagen any other I’m not using. I also clear my browser cache, and the site went down again.

    @dancaprilesm After checking again it did fail for me but looks like the SSL was trying to connect from two different servers. 50.31.174.38 and 148.105.251.18 (which failed) might need to check the cert location again or reissue it.

    Thread Starter Daniel

    (@dancaprilesm)

    Ok. I went to Cpanel and reinstall all certificates. I’ll wait time to see if the site goes UP again.

    Thread Starter Daniel

    (@dancaprilesm)

    I have the same error. But checking Cpanel -> phpMyAdmin -> i have this message

    Server connection: SSL is not being used Documentation

    Thread Starter Daniel

    (@dancaprilesm)

    The site still goes down most of the time

    SSL_ERROR_INTERNAL_ERROR_ALERT

    Thread Starter Daniel

    (@dancaprilesm)

    @jmeyer2485 you’re right! after one IP of the servers in the Cpanel, the problem was solved!

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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