• Resolved djsilverfox

    (@djsilverfox)


    Hi, we’re using SSP on our Community Radio site and it’s really working for us.

    We use the Avada theme, and all our podcasts have 2 players showing. It may be a custom layout issue but I wondered if you had any ideas where to look please?

    Thanks
    Dave

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Craig Hewitt

    (@podcastmotor)

    Hi there, thanks for the message. A few questions, and a suggestion for this:
    – Are you inserting the media file URL manually in the post anywhere? Know this is probably a silly question, but didn’t want to rule it out
    – Is there anything in your theme setup that would show an Excerpt at the top of your post? If you have both Excerpt and Full Content selected that might cause this. You can’t have “Above Content” AND “Below Content” selected at the same time, so that’s not it.
    – In your single.php file in your theme directory is there anything that would be displaying the media player? A few terms to look for there are:

    podcast_meta
    audio_shortcode
    podcast_player

    Let me know how those look and if looking through single.php gave some answers.

    Craig

    Thread Starter djsilverfox

    (@djsilverfox)

    Thanks Craig, we’ll take a look at those, thanks for the suggestions.

    Dave

    ClosetDevlopr

    (@seriouspodcaster)

    Hi Dave

    Not a problem, feel free to reach out if there’s anything else we can assist with!

Viewing 3 replies - 1 through 3 (of 3 total)
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